Tag Archives: Virtuoso Travel

Belmond Grand Hibernian Shines Brighter Than Ever

10 May
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Striking a pose outside the Belmond Grand Hibernian. IRT Photo by N. Kremer.

We step out of the car at Dublin Heuston Station and come face to face with a young man clad in a black leather kilt, a snare drum secured about his waist.

“Follow me!” he shouts, and we amiably fall in line, Pied Piper-style, marching behind our raucous host to the beat of his drum.

The train staff stands at attention, waiting to welcome us aboard with glasses of champagne. A festive red carpet beckons. Two more drummers join the first, adding to the volume, and our general excitement.

So begins our journey on the Belmond Grand Hibernian — a thrilling start to our elegant romp through the Emerald Isle.

 

It’s been almost three years since IRT chartered the inaugural departure of the Belmond Grand Hibernian, Ireland’s first and only luxury train.

So, when we were offered a spot on an exclusive Belmond study tour featuring the Belmond Grand Hibernian itself, we jumped at the chance to see how the train has since evolved.

I just returned from Ireland last week. My overall take?

Belmond Grand Hibernian is better than ever. The kinks our IRT group experienced on the train’s debut journey in August, 2016 (read IRT CEO & Founder Owen Hardy’s full report here and here) have long since been resolved.

The staff is now a well-oiled — and exceedingly hospitable — machine. Daineal (pronounced Doh-nal), the bar manager, is the consummate host, always ready with an expertly-poured drink and a witty aside.

“Welcome to Europe!” he cracked one evening, as he welcomed a Belfast-based musician on to the train who had traveled south to play for us.

The border between Northern Ireland (part of the United Kingdom) and the Republic of Ireland is no laughing matter to Irish folk of an older generation. But thankfully, it’s fair fodder to the younger set.

The musician from the North thought Daineal was hilarious, and clapped him warmly on the back before he departed.

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Daineal, bar manager on the Belmond Grand Hibernian, pours us farewell Bellinis. IRT Photo by R. Hardy.

The meals, cooked to order by a talented three-person culinary team lead by head chef Alan Woods, are a wonderful mix of old and new.

Expertly-prepared classics emphasize local ingredients, like the roasted Connemara mountain lamb cutlet with slow-roasted tomato & rosemary chutney. Other dishes inventively combine unusual flavors to great effect, like the avocado and seaweed salad with watermelon.

Portions are perfect: not too big, not too small. And pastries and fresh-baked breads — fennel and sesame loaf, caramelized onion roll, and sourdough baguette, to name a few standouts — are always in abundance.

Specially-paired wines served in Waterford Crystal glasses accompany lunch and dinner. Fresh-squeezed juices are offered at breakfast. And the two dining rooms themselves inspire conviviality and conversation with four- and six-person seating arrangements.

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Head chef Alan Woods (center), sous chef Domagoj Matanović (left), & assistant. IRT Photo by R. Hardy.

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Roasted Connemara mountain lamb cutlet with slow-roasted tomato & rosemary chutney. IRT Photo by N. Kremer.

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Avocado salad with seaweed & watermelon salsa. IRT Photo by R. Hardy.

The train itself is as lovely inside as it is out. Its nine gleaming blue carriages sparkle in the sun.

And its interiors — neutral plaids and calming lavenders and grays — complement the vibrant green grass and rust-yellow fields of blooming wildflowers of the Irish countryside.

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Lounge car on the Belmond Grand Hibernian. (cozy wool blankets can be found throughout the train.)

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One of two dining cars on the Belmond Grand Hibernian. IRT Photos by R. Hardy.

And lest you think otherwise, substance has not been overlooked for style. Every detail has been designed for optimum comfort and usability.

Our cabin featured a double bed (some have twin beds) with reading lights; individually-controlled heating for chilly mornings; ceiling fan for warm afternoons; full-size wardrobe with plentiful hangers; writing desk and chair; in-cabin safe; tiled bathroom with powerful rain shower, toilet and sink; and hair dryer.

There is a certain egalitarianism on board (albeit egalitarianism for the luxury traveler set!) in that all cabins are the same dimensions — approximately 85 feet square. There is also one smartly-designed accessible cabin located nearest the public cars. (Ask us for more details.)

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Double-bedded cabin on the Belmond Grand Hibernian. IRT Photo by N. Kremer.

A large picture window that opens about five inches at the top allows plenty of natural light — and a small blast of fresh air, if you so choose — to flood the cabin. At night, a privacy screen and curtains keep out the light. Fresh wildflowers in a spectrum of pinks — Sweet William, St. John’s Wort, heather — adorned our desk.

And the double bed, which appeared diminutive at first glance, was shockingly comfortable for both myself and my 6’3″ partner.

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Fresh flowers in our cabin. IRT Photo by R. Hardy.

Our three-day trip was painfully brief—I highly suggest you go all-in for the seven-day Grand Tour of Ireland instead.

But my memories of the Belmond Grand Hibernian will stay with me for years to come. Among them:

  • fleeting images of old castle ruins surrounded by placidly grazing cows and sheep;
  • returning to our comfortable bed after a day of activity, rain gently thrumming on the roof;
  • live Irish harp music performed in the lounge after dinner one night;
  • the gracious staff welcoming us to yet another five-star meal in the dining car;
  • and the food itself…Oh, the food!

 

To book your own grand adventure on the Belmond Grand Hibernian, call us at (800) 478-4881 (+1 502-897-1725 if outside the US/Canada), or e-mail us at tourdesk@irtsociety.com.

And check this space soon for additional reporting from our trip.

I’ll detail our stays at Belmond Cadogan Hotel in London, the Merrion Hotel in Dublin, and Adare Manor (voted Virtuoso’s 2018 Hotel of the Year!)  in Limerick, Ireland.

Rachel M. Hardy is Vice President, Sales & Marketing, and Virtuoso luxury travel advisor for The Society of International Railway Travelers®. She specializes in luxury rail and adventure in Europe, South America, Africa (rail & safaris) and Canada.  She was the first advisor from the Americas invited to see the new Grand Suites on the Venice Simplon-Orient-Express. Our agency is a proud member of Virtuoso and the exclusive Belmond Bellini Club. Rachel’s trip on Belmond Grand Hibernian was part of the Bravissimo celebratory journey hosted by Belmond, held every year in honor of the world’s top Belmond agencies.

Rocky Mountaineer Awes IRT Advisor — & Not Just ‘Bearly’

3 May
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Rocky Mountaineer onboard staff are young, cheerful and knowledgeable. IRT Photo by Nora Elzy

“Bear!” someone shouted.

“Yea, right,” I thought, groggy from my early morning wake-up call. “Just another overly-excited travel agent.”

But then I saw him.

The shaggy, brown animal lumbered right outside my Rocky Mountaineer window, oblivious to his human admirers. I felt as if I could reach out and pet him—maybe even give him a good belly rub to wake him from his winter nap.

And that’s what’s so incredible about the Rocky Mountaineer. You’re in the middle of the Canadian wilderness while traveling in a cocoon of great food, service, scenery and conviviality.

And so it went for my two-day, one-night, all-too-short Rocky Mountaineer ride.

Two things stand out most to me about my trip to Canada last May:

• Western Canada’s scenery is stunning — just as advertised.

• The dynamic Rocky Mountaineer staff knows its stuff, whether it’s Canadian railroad history, animals and birds, or how to put folks at ease.

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View of the Fraser River from Rocky Mountaineer GoldLeaf Dome. IRT Photo by Nora Elzy

From the moment I arrived at Vancouver’s bustling station, I knew I was in great hands.

Once aboard the train, I was shown to my seat at the second-level panoramic window of my GoldLeaf car. Over the next two days, I’d see eagles, ospreys and — bears.

I was traveling with a group of N. American travel advisors, many of whom had never ridden a train.

I’ve traveled by conventional trains in France, England, and Japan — but never on a first-class train like the Rocky Mountaineer. Having joined the Society of International Railway Travelers’ in December 2016, I was looking forward to my first first-class train ride.

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Rocky Mountaineer’s GoldLeaf Dome carriages offer great views. IRT Photo by Nora Elzy

GoldLeaf service is the train’s highest level. And as far as IRT is concerned, it’s the only way to go.

Why?

It’s a smorgasbord for the senses. For example:

  • SEE: GoldLeaf’s gigantic panoramic windows curve up to the ceiling, giving you a mountain goat’s-eye view in almost every direction; travel in late spring, and you might spot bald eagles, mountain goats, moose, and even black and brown bears, as I did, emerging from hibernation.
  • FEEL: GoldLeaf’s wind-in-the-face, outdoor observation decks — accessible exclusively for GoldLeaf passengers — bring you in direct contact with the Canadian wilderness;
  • TASTE: The fabulous, nothing-could-be finer dining room is just a short walk down the elegant spiral staircase. There, you’ll be served breakfast and lunch.
  • LISTEN: The typically younger, 20-something attendants are top-notch and constantly active. They take turns pointing out historic sites, scenic landmarks and animals. They also distribute all-included snacks and beverages (alcoholic and non-alcoholic).
  • RELAX: GoldLeaf seats are utterly relaxing. You can adjust the seat backs to several positions and control their radiating heat. You can even rotate your seat 180 degrees to make a miniature seating area for 4 people.

(Besides GoldLeaf, there’s also the single-level Silver service, which is less expensive.  But don’t even ask us to book it for you. You haven’t come all this way to have at-seat, airline-style meals and no full outdoor platform.)

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Yet another reason to opt for GoldLeaf: Rocky Mountaineer is one of a handful of IRT’s ‘World’s Top 25 Trains‘ offering “wind-in-the-face” outdoor views. IRT Photo by Nora Elzy

Meanwhile, back in GoldLeaf, I absolutely loved the outdoor observation deck at the end of the car.

I was able to enjoy the full beauty of the snow-capped Rocky Mountains; the winding path of the Spiral Tunnels; and the beautiful, sometimes turquoise, snow-melt rivers along the way. If you travel in the late spring, you’ll have a great chance to see such wildlife, and — if you’re as lucky as I was — even bears.

In fact, there’s no bad time to take the Rocky Mountaineer. Should you travel in the summer or fall, you’ll still be privy to stunning natural scenery, whether that means more greenery, higher river levels, or stunning fall foliage.

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Table setting in GoldLeaf Dome downstairs dining room. Rocky Mountaineer photo by Vincent L. Chan

All meals and drinks are included when on board the train. There are two seatings for breakfast and lunch in the elegant, downstairs dining section. I particularly enjoyed receiving a small menu at each meal with at least four choices from which to choose.

As a breakfast-lover, this presented some difficult choices! Pancakes or a freshly prepared parfait?

The Rocky Mountaineer also accommodates dietary restrictions, as long as you alert us at time of booking. In my case, that meant receiving gluten-free toast.

• • •

As if all this weren’t enough, the Rocky Mountaineer is adding seven brand-new GoldLeaf cars to its collection. Built by Swiss rail car company Stadler, four cars were added last month, with three more coming in 2020.

What’s special about these cars?

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Big News! One of Rocky Mountaineer’s new, enhanced GoldLeaf Dome cars. Rocky Mountaineer photo by Vincent L. Chan

While all GoldLeaf carriages are fabulous, the new cars offer “dimmable” upper domed windows to moderate incoming light, redesigned galley kitchens to better aid staff with meal preparation, and enhanced ride quality.

• • •

So what does all this mean to you?

First: the Rocky Mountaineer is wildly popular, so the sooner you book, the better.  Book by the end of August to ensure you receive the best possible promotional goodies.

Second: the best itineraries sell out first. Rocky Mountaineer offers a dizzying array of options. Based on our 35 years of experience, we recommend one in particular: our Ultra-Luxe Canadian Rockies Adventure, with upgraded hotels and all private touring and transfers. It’s equally great for multi-generational family groups and vacationing couples looking for an extra-exclusive Rockies experience. Check it out here.

If you’re ready to book right now, click here.

You can also e-mail us at tourdesk@irtsociety.com, or call (800) 478-4881 within the U.S. or Canada. Elsewhere, call +1 (502) 897-1725.

• • •

Nora Elzy is a Luxury Travel Associate with The Society of International Railway Travelers. She joined our team in December, 2016. She is a graduate of Centre College. Among her international travels was her study abroad in Japan.

IRT Wins Big at Virtuoso Travel Week, Leads Luxury Rail Competition

17 Aug
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IRT’s Nora Elzy, Angela Walker, and Rachel Hardy with Lucy Clark, Director of Sales for the Venice Simplon-Orient-Express and Eastern & Oriental Express trains, enjoying the Bellini Club party with Bellagio’s famous fountains as a backdrop.

We at IRT just returned from the most exclusive luxury travel show on earth — Virtuoso Travel Week in Las Vegas at Bellagio Hotel & Casino.

We met with many of our top travel partners over the course of the last six days, and now we are brimming with exciting news, IRT accolades, and fresh travel ideas to share with you.

First, a brief primer for those who don’t know: Virtuoso is the world’s foremost luxury travel network, with about 25 billion dollars a year in buying power. IRT’s membership in Virtuoso expands our reach and capability when planning your journey by connecting us to the best luxury travel partners all around the world.

Also great for you, the traveler: exclusive amenities at all Virtuoso hotels, and special access to unique travel experiences through our other partners. Virtuoso amenities and complimentary upgrades resulted in an average of $450 in added value per booking last year.

Now, a few highlights from our week…

IRT Top Seller (yes, in the world!) for VSOE Grand Suites

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Belmond staff present IRT with our very special award — a vintage VSOE sign with plaque in recognition of our Grand Suite and overall astounding 2018 sales.

We met with our great travel partners at Belmond  — owners of several of our World’s Top 25 Trains®, including the Venice Simplon-Orient-Express, Belmond Royal Scotsman, Belmond Grand Hibernian, Belmond Andean Explorer, & Eastern & Oriental Express.

We were thrilled to receive special recognition as the top agency in the world for sales of the Venice Simplon-Orient-Express‘ new ultra-luxe Grand Suites!

IRT was the only agency in the Western Hemisphere to be invited to the unveiling of the Grand Suites earlier this year (read Rachel Hardy’s blog post here describing her first impressions).

In short: Grand Suites are the only accommodations aboard the train that are entirely en-suite with private bathroom and rain shower. They also feature a large double bed, separate sitting area, and many other exclusive amenities.

Interested in booking your very own Grand Suite? E-mail us at tourdesk@irtsociety.com, or call 1-800-478-4881 (+1 502-897-1725 if outside the US/Canada).

A list of departures on the VSOE can be found here. Space is very limited! Only 3 Grand Suites are available per departure.

Rachel Hardy Nominated for Cruise Award

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Rachel Hardy honored as a ‘Virtuoso Rising Star’ for luxury cruises.

Rachel Hardy, our Vice President of Sales & Marketing and a luxury travel advisor, was nominated for the ‘Rising Star’ award for luxury cruises.

While our niche is luxury rail travel, we do have a few particularly enticing cruise offerings that we think have great parallels with luxury train travel.

One example: the stunning Sea Cloud sailing yacht that plies the Dalmatian Coast between Athens and Dubrovnik, among other itineraries. IRT CEO Owen Hardy calls the Sea Cloud the ‘Orient Express of the Ocean.’ Read Owen’s blog post here, or find itinerary details, dates, and pricing on our website here.

 

IRT President and co-owner Eleanor Hardy Inspires as Featured Speaker

Our very own Eleanor Hardy was a featured speaker at this year’s Virtuoso Travel Week. The aptly-named panel was called “Excellence is no Accident.” The room was packed! Watch a short clip below:

 

Exciting New Rail Destinations in the Works!

We aren’t at liberty to give you details now, but two of our valued rail partners are planning exciting new rail destinations that will be unveiled in the near future. We will update you as soon as we are allowed, so please stay tuned!

If you are ready to book your trip, or if you have questions, please call us at (800) 478-4881 or (502) 897-1725 if outside the US / Canada — or e-mail us at tourdesk@irtsociety.com.

We look forward to welcoming you aboard!

Rachel M. Hardy is Vice President, Sales & Marketing, and Virtuoso luxury travel advisor for The Society of International Railway Travelers®. She specializes in luxury rail and adventure in Europe, South America, Africa (rail & safaris) and Canada.  She was the first advisor from the Americas invited to see the new Grand Suites on the Venice Simplon-Orient-Express. Our agency is a proud member of Virtuoso and the exclusive Belmond Bellini Club.

 

 

 

 

 

 

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