Tag Archives: Luxury Travel

Grand Dames of the Rails: VSOE’s Grand Suites Offer Privacy, Ultimate Luxury

8 Jun
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Senior steward Francesco preps Grand Suite ‘Istanbul’ in preparation for its very first guests. IRT Photo by Rachel M. Hardy.

It’s been just over two months since I flew to Italy to inspect the three brand-new Grand Suites aboard the Venice Simplon-Orient-Express. I was lucky enough to be one of six travel professionals invited aboard for the Suites’ inaugural journey and unveiling party — and the only advisor from the Western Hemisphere to be included.

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Grand Suite ‘Venice.’ IRT Photo by Rachel M. Hardy.

I shared many beautiful images in my first blog post (click here to read), but I wanted to return to the subject to expound further on all of the intangible elements that make the Grand Suites so exciting.

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Grand Suite ‘Paris.’ IRT Photo by Rachel M. Hardy.

What can Grand Suite guests expect on their trip in addition to opulent surroundings?

For one thing, total privacy — if you want it. The Grand Suite carriage will always be placed at the rear of the train, in order to ensure no ‘regular’ guests stumble through by accident. And meals can be served in your cabin, where your living area easily converts into a romantic space for dining.

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Grand Suite ‘Istanbul.’ IRT Photo by Rachel M. Hardy.

For another, regal, attentive service. Grand Suite guests will share one dedicated senior steward for the duration of their trip. (For comparison, one steward is assigned to each twin carriage, tasked with managing up to 18 guests at a time).

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Copper rain shower with exclusive Guerlain bath products. IRT Photo by Rachel M. Hardy.

Finally, at the press of a call button, your steward will graciously appear with chilled champagne — included throughout your journey with the booking of a Grand Suite.

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Towels emblazoned with the train’s emblem. IRT Photo by Rachel M. Hardy.

And if you’re lucky enough to be one of the very few in a Grand Suite on the Paris-Istanbul or Istanbul-Paris journey, your Grand Suite will land you in upgraded hotel rooms — Suites, to be precise — in Bucharest and Budapest.

So what does the VSOE offer to those of us who aren’t able to spring for a pricey Grand Suite? (prices run far into double digits — in pound sterling — on the longer journeys).

Luckily, the train staff expertly create an atmosphere on board the train where every guest is treated like visiting royalty.

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Full-length wardrobe (seen at left) — one of two in every Grand Suite. IRT Photo by Rachel M. Hardy.

And right now, we are pleased to offer a sumptuous upgrade that will make you feel even more cossetted. Book a VSOE twin cabin on a journey departing Venice to Paris/London in July, August, or November, and you’ll receive a complimentary upgrade to a Cabin Suite at time of booking. (A Cabin Suite is two twin cabins connected by a private, interior door; this doubles your space and includes two windows,  two vanities, two little tables, and and two lower beds.)

This offer also applies to a select few departures from London/Paris to Venice on the following dates: July 19, October 28, & November 8. You must reference this blog post, and you must book your journey before June 30, 2018.

If you are ready to book, or if you have questions, please call us at (800) 478-4881 or (502) 897-1725 if outside the US / Canada — or e-mail us at tourdesk@irtsociety.com.

Click here for more info about the Venice Simplon-Orient-Express, and a list of itineraries offered. We look forward to welcoming you aboard!

Rachel M. Hardy is Vice President, Sales & Marketing, and Virtuoso luxury travel advisor for The Society of International Railway Travelers®. She specializes in luxury rail and adventure in Europe, South America, Africa (rail & safaris) and Canada.  She was the first advisor from the Americas invited to see the new Grand Suites on the Venice Simplon-Orient-Express. Our agency is a proud member of Virtuoso and the exclusive Belmond Bellini Club.

S. African Splendor: Our Luxe Ride with Rovos Rail, Part II

25 Apr
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Rachel Hardy, the author, with Alpheus, a member of Rovos Rail’s impeccable wait staff. IRT Photo by Angela Walker.

If you haven’t yet read the first installment of this story, we suggest you go back and read it here first. Or, read on for day two of our journey on Rovos Rail’s Pride of Africa!

It’s day two of our Pretoria-Cape Town adventure aboard Rovos Rail’s Pride of Africa.

And what can I say but “Yum!”

We start with a leisurely breakfast in the dining car. Guests can order a freshly prepared omelet, sausage, bacon, mushrooms or roasted tomatoes. Fruit, cereal, yogurt, homemade breads, coffee and tea are also on offer.

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Tables set for breakfast in the dining car. IRT Photo by Rachel M. Hardy.

After our meal, we make a beeline for the observation car.

Joe, the train manager, had advised us the evening before that we might see flamingos shortly before arriving in Kimberley this morning.

And indeed, we’re lucky. There they are — in the thousands — feeding in a shallow lake right next to the tracks. An excited crush of guests fills the observation car to witness the spectacle.

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Angela Walker and other Rovos guests keep their eyes peeled for flamingos. IRT Photo by Rachel M. Hardy.

Soon afterwards, we arrive in Kimberley, the birthplace of South African diamond mining, where we disembark for a short tour.

The mine is a yawning crater lake. Appropriately named the “Big Hole,” it’s the largest man-made excavation site in the world. It’s bizarrely beautiful, despite being a place of enormous human suffering. After a quick to visit the Diamond Mine Museum, we rejoin the train.

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Rachel at the “Big Hole” in Kimberley. IRT Photo by Angela Walker.

Back on board, we make for the dining car — and lunch. Outside our window, the scenery is changing. We’re entering the Karoo, a semi-desert region defined by vast, open plains.

Impala, wildebeest, and springbok flash by. Miles ahead, a thunderstorm threatens, creating a shallow rainbow that seems to arc right alongside the train.

After another wonderful meal, we drift back to our cabins for a nap. Others head to one of the public cars to read or simply gaze at the African scenery flashing past.

Having enjoyed our luscious lunch, I’m not particularly hungry for what comes next—afternoon tea — even if it is served at 4:30 p.m. But how often do I have afternoon tea?

Served in both lounge cars, it includes fresh fruit, finger sandwiches, scones with clotted cream and jam and decadent pastries. I especially eye the scones.

Given the train’s all-inclusive nature, I consider a before-dinner drink as well.

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Rachel and Angela dressed for dinner. IRT Photo.

Dinner is yet another lavish affair. If anything, it’s even jollier, now that guests have gotten to know one another. Alpheus, our server and unofficial staff “hype man,” alerts us to a cocktail hour after dinner in the rear bar car.

Sure enough, the observation car is full and lively. The bartender offers an array of drinks: in addition to his fully-stocked bar, choices include mojitos, tequila sunrises, margaritas and the local “Springbokkie” (Amarula and crème de menthe), our favorite here in South Africa.

The party’s in full swing as we depart for our cabins around 11, exhausted but happy.

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Pride of Africa outside Matjiesfontein. IRT Photo by Rachel M. Hardy.

The next morning, I’m one of the early risers who choose to disembark for a three-mile walk into Matjiesfontein, a quaint Victorian village where the train stops for several hours. I’m struck by the town’s stark beauty. Its dramatic desert hills are dotted with brush. I spot occasional animals in the distance.

I also note the town’s historic hotel, shops, cafes, and a small transportation museum boasting vintage autos and rail cars.

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Pride of Africa on the Matjiesfontein platform. IRT Photo by Angela Walker.

After we re-board the train and sit down for lunch, our train descends the face of an escarpment, and the scenery abruptly changes.

The Pride of Africa chugs through a series of four tunnels (the longest is over eight miles), then pops out into a totally different world of large mountain ranges and lush vineyards. We’re approaching beautiful Cape Town.

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Rachel & Angela on the open-air observation car with Cape Town’s Table Mountain coming into view behind. IRT Photo.

We enjoy the observation car one last time, as the city’s iconic Table Mountain looms sharply into focus.

Too soon, we pull into the station. There to welcome us is Mr. Rovos Rail himself: Rohan Vos, owner and mastermind of Rovos Rail.

We pose for a quick photo with Mr. Vos and his staff — and then it’s back to reality.

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Rovos Rail owner Rohan Vos, far left, poses with his staff and IRT’s Angela Walker & Rachel Hardy outside the Cape Town train station. IRT Photo.

If you are ready to book your own Rovos Rail adventure, or if you have questions, please call us at (800) 478-4881 — (502) 897-1725 if you’re outside the U.S. or Canada. Or email us at tourdesk@irtsociety.com.

Click here to a link to more info about the train, with all itineraries listed. We look forward to welcoming you aboard!

Rachel M. Hardy is a luxury travel advisor and VP, Sales & Marketing, for the Society of IRT. Angela Walker is a 20-year veteran of The Society of International Railway Travelers, and has been on many of our World’s Top 25® Trains. She is a luxury travel advisor and VP, Operations. Both are based in our Louisville, KY headquarters. They have just returned from a month-long study tour examining trains, hotels and experiences in Europe and South Africa.

Venice Simplon-Orient-Express Still “King”: Part II

17 Apr

If you haven’t yet read the first installment of this story, I suggest you go back and read it here first. If you aren’t a chronological purist, read on for day two of my journey on the Venice Simplon-Orient-Express and Belmond British Pullman!

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Breakfast tray on the Venice Simplon-Orient-Express. IRT Photo by Rachel M. Hardy

I woke up in my cabin on the Venice Simplon-Orient-Express (VSOE) after a good night’s rest and opened my shade to reveal quaint French villages and countryside flitting past.

After I rubbed the sleep out of my eyes, I rang my steward, Paolo, who arrived minutes later with a tray brimming with delicious breakfast items: warm, homemade breads and croissants, fresh fruit salad, orange juice, and a perfectly-frothed cappuccino. I read the newspaper while I ate, and reveled in the luxuriousness of it all.

By late morning, I made my way to the “L’Oriental” dining car for brunch. This was a much-anticipated meal by all who had been on the train before. “Lobster brunch,” as they called it, lived up to its potential, even for me, the vegetarian-in-residence. (Although seeing my friends’ plates loaded with delicately-buttered lobster made me briefly consider a change in diet!)

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Lobster brunch on the Venice Simplon-Orient-Express. IRT Photo by Rachel M. Hardy

After one last visit to the brand-new Grand Suites to take photographs (see my report of the Suites here), it was time to disembark the train in Calais for our Chunnel crossing.

I was curious to see how the chic VSOE would handle the decidedly unglamorous underground Chunnel crossing. The process turned out to be far nicer than I could have imagined.

From the station, we were escorted onto luxury coach buses — laid out like the dining car of a train — and greeted by a friendly hostess who offered us champagne, juices, and snacks.

After brief immigration formalities, our bus was carefully driven into a shipping container-esque contraption with several other vehicles for the 45-minute Chunnel crossing. It was dark and somewhat bumpy, but not altogether unpleasant. Our group had a considerable amount of chatting to do after just getting to know one another over the past 24 hours.

Once on the U.K. side, we were quickly deposited at Folkestone Station for our three-hour journey on the VSOE’s sister train, the Belmond British Pullman.

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Friendly waiter welcomes us aboard Belmond British Pullman. IRT Photo by Rachel M. Hardy

Unsurprisingly, there is a decidedly British flavor on the Belmond British Pullman. The service is excellent —  but completely unassuming, devoid of any pretension, and downright jolly.

The 11 carriages on the Belmond British Pullman each have their own distinctive finishes and textiles — although all feature oversized, exceedingly comfortable armchairs.

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Table for one on the Belmond British Pullman. IRT Photo by Rachel M. Hardy

We sat in “Minerva,” which consisted of several tables in unusual seating arrangements — tables for three, one, and the more typical four and two. There is also a private area in each car called a “coupe,” which can seat up to four. (Request this with us when you book if you’d like a particularly private experience! Also, Grand Suite guests receive this without requesting.)

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Private “coupe” in Minerva dining car on Belmond British Pullman. IRT Photo by Rachel M. Hardy

We were served a traditional afternoon tea, including savory finger sandwiches, scones, and cakes. The English countryside was exceptionally beautiful in the fading afternoon light, and our tea was the perfect note on which to end our trip.

Around 6 p.m., we pulled into Victoria Station in London, our journey’s end. It was all over too soon — in a delightful, fanciful flash of new friends, excellent food, and outstanding, five-star service.

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Belmond British Pullman in London’s Victoria Station. IRT Photo by Rachel M. Hardy.

 

Ready to book your trip on the Venice Simplon-Orient-Express and Belmond British Pullman? Call us at 1-800-478-4881 (1-502-897-1725 if outside the US/Canada). Or e-mail us at tourdesk@irtsociety.com.

Rachel M. Hardy, luxury travel advisor, and VP Sales & Marketing for The Society of International Railway Travelers, just returned from an inspection journey of the Venice Simplon-Orient-Express. A Belmond specialist, she was the only advisor from the Western Hemisphere to be invited to see the launch of the brand-new Grand Suites. Read more about the Grand Suites here.

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Venice Simplon-Orient-Express’ Grand Suites Surpass All Expectations, says IRT Travel Advisor

5 Apr

London, England – The three brand-new Grand Suites on the Venice Simplon-Orient-Express — named ‘Paris,’ ‘Venice,’ & ‘Istanbul’ — have just made their inaugural journey on the train, and I was lucky enough to be invited for the first grand unveiling.

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The Suites surpassed my expectations in every way. All of the furnishings and finishings have been specially created, and no expense has been spared.

They are as functional as they are beautiful, with cleverly-hidden storage areas, heated bathroom floors and walls, full-length mirror and hairdryers — the first on the train. The beds even lift up to reveal large storage areas underneath.

‘Venice’ is luminous in rich blues and creams, with delicately antiqued mirrors and floral motifs.

‘Istanbul’ features ornate wood carvings, leather trim, and rich oranges and yellows in the upholstery and bathroom tile work.

And ‘Paris’ pays homage to the art deco movement with bold geometric lines and exotic tapestry work in greens and browns.

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Grand Suite ‘Venice.’ IRT Photo by Rachel M. Hardy.

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Bathroom in Grand Suite ‘Venice.’ Hand-blown glass sink, marquetry washstand and beautifully tiled floor. IRT Photo by Rachel M. Hardy.

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Grand Suite ‘Istanbul.’   IRT Photo by Rachel M. Hardy.

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Lead Steward Francesco prepares Grand Suite ‘Istanbul’ for its very first guests. Only the most senior staff will be attending guests in Grand Suites. IRT Photo by Rachel M, Hardy

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Each Suite has a marble three-shelf bar. IRT Photo by Rachel M. Hardy.

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Silk velvet pillow on the large couch in Grand Suite ‘Istanbul.’ Each Suite has a couch that can convert to a bed for a child. IRT Photo by Rachel M. Hardy.

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Light fixture and marquetry in Grand Suite Istanbul. IRT Photo by Rachel M. Hardy.

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Each Suite has a full-length mirror, two full-length wardrobes for hanging clothes (one is pictured on left), and multiple storage cubbies (bottom left). IRT Photo by Rachel M. Hardy

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Spacious bathroom in Grand Suite Istanbul. IRT Photo by Rachel M. Hardy

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Hand-blown glass sink in Grand Suite Istanbul. IRT Photo by Rachel M. Hardy

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Grand Suites have full-sized copper rain showers with marble walls and tiled floor. IRT Photo by Rachel M. Hardy.

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Each Suite has a Dyson hairdryer — a first on the train! IRT Photo by Rachel M. Hardy.

 

 

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Grand Suite ‘Paris.’ IRT Photo by Rachel M. Hardy

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Bathroom in Grand Suite ‘Paris.’ IRT Photo by Rachel M. Hardy.

History buffs will be glad to know that the Suites maintain the 1920s feel of the train (while successfully ‘dialing up’ the level of opulence by a factor of 10). Rather than a piece apart, they are a natural addition to the existing Venice Simplon-Orient-Express.

Everything was custom-made for the suites — from the amazing tiles in the bathrooms to the marquetry and wood carvings and the gorgeous fabrics and finishings.  Our CEO asked: “What will our clients say when they get on board their Grand Suite?”

My answer is easy:  I think they’re going to love them. One is just as beautiful as the next. My favorite one was whichever one I was in at the moment.

I’ll follow up with a more thorough accounting of the Grand Suites and my experience on the train in several weeks. But if you are interested in booking a Grand Suite, please don’t wait. Demand has far outpaced projections, and the Suites are 75% sold out for the 2018 season.

If you are ready to book, or if you have questions, please call us at (800) 478-4881 or (502) 897-1725 if outside the US / Canada)

Or e-mail us at tourdesk@irtsociety.com. We look forward to advising travel dates with availability and pricing—and all the many additional amenities afforded our Grand Suite guests.

Click here to a link to more info about the train, with all itineraries listed. We look forward to welcoming you aboard!

Rachel M. Hardy is Vice President, Sales & Marketing, and Virtuoso luxury travel advisor for The Society of International Railway Travelers®. She specializes in luxury rail and adventure in Europe, South America, Africa (rail & safaris) and Canada.  She was the first advisor from the Americas invited to see the new Grand Suites on the Venice Simplon-Orient-Express. Our agency is a proud member of Virtuoso and the exclusive Belmond Bellini Club.

IRT Owners Scout India’s Top Spots

23 Feb

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Owen and I recently returned from a scouting trip to India ahead of IRT’s 35th anniversary trip featuring the Deccan Odyssey this November. The verdict: India is better than ever, and more than ready for our group!

(If you’re thinking about joining us, please contact us ASAP, or visit our website here for itinerary details. Only two cabins remain.)

The Deccan OdysseyWe were thrilled to meet with top management for the Deccan Odyssey and Cox & Kings, our wonderful partners helping us plan our group trip. The best news from the Deccan Odyssey: they have put in brand-new suspension, which should make for a much smoother ride. And new carpets and finishes give the train interior an updated look.

Owen and Bunky meet with Soma, other Deccan Oddysey Cox Kings rep

Left to Right: Nidhi Gopan, senior general manager of the Deccan Odyssey, Eleanor Hardy, IRT President, Owen Hardy, IRT CEO, and Soma Paul, senior manager, destination management for Cox & Kings.

The Imperial Hotel in New Delhi: The dining and service was superb. White marble and tropical flowers and plants everywhere. The spa is one of the best I have ever visited: quiet, gorgeous, & well-run.

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Entrance to the spa at the Imperial Hotel in New Delhi. IRT Photo by Eleanor Hardy.

Cochin: We loved wandering around Cochin, in Kerala, South India. The atmosphere here is much slower-paced than Delhi, and very lush and green, with beautiful views of the ocean. Cochin’s nickname is ‘Queen of the Arabian Sea’ — very fitting, we thought!

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Lush, green, Cochin, ‘Queen of the Arabian Sea.’                IRT Photo by Eleanor Hardy.

We are offering a pre-tour extension to Cochin prior to our group trip. Click here for more information.

Darjeeling: We actually got to ride the historic blue Darjeeling Himalayan Toy Train this time, which was a huge kick. The tiny train was full of visitors, mostly families and couples out for a weekend ride. IRT travelers joining our post-tour extension will get to experience the toy train for themselves. Click here for Darjeeling extension details.

The Windamere: The colonial charm of this place seeps into your soul — and the panoramic views of the entire environs will sweep you off your feet. Walk down a few steps from the Windamere, and you’re on the “mall,” a paved path that circles Observatory Hill. Walk a sharp left, up, to find a joint Buddhist/Hindu temple, fluttering with prayer flags. Stroll down to the left, and you reach some of the most remarkable views of the snow-capped Himalayan mountains in the near distance.

To all guests already signed up for our group trip: we can’t WAIT to see you in India!

And to everyone else considering joining: only two cabins remain, so contact us ASAP.

Call us at 1-800-478-4881, or 1-502-897-1725 if outside the US / Canada — or e-mail us at tourdesk@irtsociety.com.

IRT Abroad: Tracking South America’s Newest Rail Stars

21 Apr
Like its older relative (pictured here), the new Belmond Andean Explorer also boasts an open-air platform. IRT Photo by Eleanor Hardy.

The new Belmond Andean Explorer boasts an open-air platform. IRT Photo by Eleanor Hardy.

IRT President Eleanor Hardy makes tracks next week for South America.

Her mission?

Ride the continent’s two newest rail stars: Ecuador’s thrilling Tren Crucero, and Peru’s ultra-luxe, brand-new-for-2017 Belmond Andean Explorer.

She’ll also stay at some of the region’s finest Virtuoso partner properties, including Mashpi Lodge — one of National Geographic’s “Lodges of the World” — deep in Ecuador’s ethereal cloud forest.

In Peru, her lodgings include a covetable series of 5-star gems: Inkaterra Hacienda Urubamba, Belmond Hotel Rio Sagrado, Inkaterra Machu Picchu Pueblo Hotel & Belmond Hotel Monasterio.

“Nice work if you can get it,” you might say.

But it’s not all fun. Eleanor will be hard at work documenting her surroundings, the better to help South American-bound IRT travelers.

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Mashpi Lodge, deep in the Ecuadorean Andes.

IRT was last in the Peruvian Andes almost 10 years ago to the day — long before Belmond’s latest venture came on the scene. Says Eleanor,

“I can’t wait to rediscover Peru — and to experience Ecuador for the first time.”

IRT’s June group trip to Peru featuring the Belmond Andean Explorer is long sold out. But not to worry.

Independent departures are still available through early December. And we’ll announce departures for next year as soon as we have the info.

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Double-bedded cabin on the Belmond Andean Explorer.

Meanwhile, independent journeys featuring the Tren Crucero are available year-round (click here for IRT’s suggested itinerary) — and pair perfectly with our Galapagos Islands cruise.

So keep a sharp eye out for updates from Eleanor.

Follow her progress on Facebook and Twitter. And check back here on Track 25 for her in-depth report when she returns home.

Meanwhile, email us for more information on how to book your own Peruvian or Ecuadorean adventure. Space on both trains is limited and sells out far in advance.

Or call us at (800) 478-4881; (502) 897-1725. We look forward to helping you make your South American dream trip a reality!

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Ecuador’s Tren Crucero.

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