Tag Archives: Grand Suites

Venice Simplon-Orient-Express Still “King of Trains,” IRT Says

12 Apr

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From the moment I saw the carriages gleaming blue and gold in the morning sun at Venice Santa Lucia Station, I knew my trip on the Venice Simplon-Orient-Express (VSOE) would be magical.

A trio on the platform serenaded us with ’30s jazz standards as my steward, Paolo, decked out in his royal blue uniform and white gloves, showed me to my cabin, gave me a tour, and poured me a welcome glass of champagne.

Paolo’s impeccable service and gracious manner completed my feeling that I had time-traveled into some distant, glamorous past.

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My steward Paolo and I outside the train. IRT Photo courtesy of Rachel M. Hardy.

My twin cabin was diminutive, but perfectly suited to my needs. A couch in green and pink velvet, trimmed with Venetian lace, ran the width of the cabin. At night, the indefatigable Paolo expertly converted it into a cozy twin bed.

My cabin also boasted a matching footstool, lamp, folding table, and corner bar with glasses and bottled water. The wash station was cleverly hidden behind concave doors.

(The wash station was much more than a sink. Hidden behind the doors, I found: several mirrors, storage cubbies and special VSOE bath amenities sourced from Temple Spa.)

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Watching the Italian countryside unfold outside my cabin window. IRT Photo by Rachel M. Hardy.

Two luggage racks provided ample storage for me (although I highly recommend handing off any extra-large suitcases to the staff when you check in). The handily-placed hooks on the walls and dress hangers gave me space to store my fancy evening attire.

And the rich wood marquetry in my cabin and throughout my carriage had been freshly renovated, so the floral motifs on the walls were especially vibrant.

Admittedly, there was no bathroom in my cabin; with the exception of the brand-new Grand Suites, there are no bathrooms in any cabin on the VSOE.

But the staff kept the bathrooms at the end of each carriage impeccably clean, and there are more than enough bathrooms to accommodate everyone.

After a thoroughly pleasant hour watching the increasingly dramatic Italian countryside unfold outside my window, I made my way to the bar car for a pre-lunch aperitif.

The bar car — named 3674, and also freshly renovated in sophisticated blue animal prints — is the social hub of the train. The jazz trio already had a few guests singing along to old standards by the time I arrived.

The waitstaff, dressed in sharp white, seemed to be everywhere at once. They “danced” with the often-unpredictable undulations of the train — balancing trays bearing 5 or 6 brimming cocktails. I marveled at the feat time and again. I never saw a single drop spilled!

Later in the afternoon, I retreated to the “Etoile du Nord” dining car for the second seating of lunch, as the Italian Dolomites came into increasingly sharp focus outside the windows.

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Diners enjoying lunch in the “Etoile du Nord” dining car. IRT Photo by Rachel M. Hardy.

Executive Chef Christian Bodiguel is an unassuming, behind-the-scenes presence on the train, but his food steals the spotlight. Imaginative, classic French and Continental fare is beautifully presented and served with white tablecloths, fine china, and crystal.

As a vegetarian, I am always curious to see what I will be served in lieu of meat. Chef Bodiguel did not take the easy way out and simply swap out the meat for something meat-like, as would be the custom in almost any other dining situation.

Instead, at each meal, I had an entire menu specially crafted for me. My three-course lunch consisted of asparagus soup; cannelloni with ratatouille, olives, grilled sucrine (what Americans call Bibb or Boston) lettuce and hazelnut; and Amalfi lemon mousse for dessert.

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Lead waiter Mario smiles for the camera. IRT Photo by Rachel M. Hardy.

The food was only equaled by the phenomenal service in the dining car. “Five stars” does not begin to describe the professionalism of a VSOE waiter. Much like in the bar car, the fluidity and care with which every waiter moved, spoke, and served us was something special to witness.

After lunch, we made our way to car number 3539. Built in 1929, it is the oldest car on the train and still retains many original details. The candlestick holders in the hall and the built-in pocket-watch holders in the cabins remind you that you are in a moving museum as much as a luxury train.

As we were admiring the beautiful old finishes, large snowflakes began to fall outside the train, further enhancing the Agatha Christie-esque feel of the carriage. We were now in Austria and fast approaching the Brenner Pass.

Next, it was time to attend the much-anticipated Grand Suite unveiling party. The Suites were absolutely breathtaking, and I can’t wait for our guests to see them in person.

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Grand Suite “Istanbul.” IRT Photo by Rachel M. Hardy.

Just a few highlights of the Suites include: large double bed, en-suite bathroom with rain shower, sink, toilet, and heated floors and walls (so your mirror will never fog!), living space with couch, table, and chair, Dyson hair dryer, free-flowing champagne, and the option to privately dine in your cabin.

(Read more about the Grand Suites here. Follow the IRT blog, Track25, for my detailed report about the Grand Suites, which will be published within the next few weeks.)

After our Grand Suite party, we were seated for dinner in the “Cote d’Azur” dining car, with stunning Lalique glass panels depicting Bacchanalian maidens.

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Executive Chef Christian Bodiguel’s meals were mouthwatering! IRT Photo courtesy of Rachel M.  Hardy.

Our five-course dinner was one of the most opulent meals I have ever eaten. Truffled risotto, morel and almond cream vol-au-vent, and dark chocolate and cereal gateau were the features on my vegetarian menu. My dining companions had lamb chops that one of them declared “the finest I have ever eaten!”

We were all full to bursting but exceedingly content by the time we finished our dinner and retired to the bar car for more music and merrymaking.

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First course of dinner: Carnaroli risotto with white truffle carpaccio. IRT Photo by Rachel M. Hardy.

Finally, in the wee hours of the morning, I retired to my cabin to find my couch had been converted into an inviting bed. I fell asleep to the gentle rocking of the train, humming jazz tunes in my head.

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My bed made up for the night. IRT Photo by Rachel M. Hardy.

 

Read Part II of Rachel’s story, which encompasses Day 2 of her trip: brunch on the Venice Simplon-Orient-Express, the Chunnel crossing, & her journey on the Belmond British Pullman.

Rachel M. Hardy, luxury travel advisor and IRT’s VP of Sales & Marketing, was one of a select few to witness the VSOE’s over-the-top, new Grand Suites. Read her story here.

Call us at 1-800-478-4881 (1-502-897-1725 if outside the US/Canada), or e-mail us at tourdesk@irtsociety.com to book your own magical journey on the Venice Simplon-Orient-Express!

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Venice Simplon-Orient-Express’ Grand Suites Surpass All Expectations, says IRT Travel Advisor

5 Apr

London, England – The three brand-new Grand Suites on the Venice Simplon-Orient-Express — named ‘Paris,’ ‘Venice,’ & ‘Istanbul’ — have just made their inaugural journey on the train, and I was lucky enough to be invited for the first grand unveiling.

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The Suites surpassed my expectations in every way. All of the furnishings and finishings have been specially created, and no expense has been spared.

They are as functional as they are beautiful, with cleverly-hidden storage areas, heated bathroom floors and walls, full-length mirror and hairdryers — the first on the train. The beds even lift up to reveal large storage areas underneath.

‘Venice’ is luminous in rich blues and creams, with delicately antiqued mirrors and floral motifs.

‘Istanbul’ features ornate wood carvings, leather trim, and rich oranges and yellows in the upholstery and bathroom tile work.

And ‘Paris’ pays homage to the art deco movement with bold geometric lines and exotic tapestry work in greens and browns.

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Grand Suite ‘Venice.’ IRT Photo by Rachel M. Hardy.

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Bathroom in Grand Suite ‘Venice.’ Hand-blown glass sink, marquetry washstand and beautifully tiled floor. IRT Photo by Rachel M. Hardy.

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Grand Suite ‘Istanbul.’   IRT Photo by Rachel M. Hardy.

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Lead Steward Francesco prepares Grand Suite ‘Istanbul’ for its very first guests. Only the most senior staff will be attending guests in Grand Suites. IRT Photo by Rachel M, Hardy

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Each Suite has a marble three-shelf bar. IRT Photo by Rachel M. Hardy.

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Silk velvet pillow on the large couch in Grand Suite ‘Istanbul.’ Each Suite has a couch that can convert to a bed for a child. IRT Photo by Rachel M. Hardy.

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Light fixture and marquetry in Grand Suite Istanbul. IRT Photo by Rachel M. Hardy.

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Each Suite has a full-length mirror, two full-length wardrobes for hanging clothes (one is pictured on left), and multiple storage cubbies (bottom left). IRT Photo by Rachel M. Hardy

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Spacious bathroom in Grand Suite Istanbul. IRT Photo by Rachel M. Hardy

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Hand-blown glass sink in Grand Suite Istanbul. IRT Photo by Rachel M. Hardy

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Grand Suites have full-sized copper rain showers with marble walls and tiled floor. IRT Photo by Rachel M. Hardy.

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Each Suite has a Dyson hairdryer — a first on the train! IRT Photo by Rachel M. Hardy.

 

 

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Grand Suite ‘Paris.’ IRT Photo by Rachel M. Hardy

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Bathroom in Grand Suite ‘Paris.’ IRT Photo by Rachel M. Hardy.

History buffs will be glad to know that the Suites maintain the 1920s feel of the train (while successfully ‘dialing up’ the level of opulence by a factor of 10). Rather than a piece apart, they are a natural addition to the existing Venice Simplon-Orient-Express.

Everything was custom-made for the suites — from the amazing tiles in the bathrooms to the marquetry and wood carvings and the gorgeous fabrics and finishings.  Our CEO asked: “What will our clients say when they get on board their Grand Suite?”

My answer is easy:  I think they’re going to love them. One is just as beautiful as the next. My favorite one was whichever one I was in at the moment.

I’ll follow up with a more thorough accounting of the Grand Suites and my experience on the train in several weeks. But if you are interested in booking a Grand Suite, please don’t wait. Demand has far outpaced projections, and the Suites are 75% sold out for the 2018 season.

If you are ready to book, or if you have questions, please call us at (800) 478-4881 or (502) 897-1725 if outside the US / Canada)

Or e-mail us at tourdesk@irtsociety.com. We look forward to advising travel dates with availability and pricing—and all the many additional amenities afforded our Grand Suite guests.

Click here to a link to more info about the train, with all itineraries listed. We look forward to welcoming you aboard!

Rachel M. Hardy is Vice President, Sales & Marketing, and Virtuoso luxury travel advisor for The Society of International Railway Travelers®. She specializes in luxury rail and adventure in Europe, South America, Africa (rail & safaris) and Canada.  She was the first advisor from the Americas invited to see the new Grand Suites on the Venice Simplon-Orient-Express. Our agency is a proud member of Virtuoso and the exclusive Belmond Bellini Club.

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