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IRT Wins Big at Virtuoso Travel Week, Leads Luxury Rail Competition

17 Aug
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IRT’s Nora Elzy, Angela Walker, and Rachel Hardy with Lucy Clark, Director of Sales for the Venice Simplon-Orient-Express and Eastern & Oriental Express trains, enjoying the Bellini Club party with Bellagio’s famous fountains as a backdrop.

We at IRT just returned from the most exclusive luxury travel show on earth — Virtuoso Travel Week in Las Vegas at Bellagio Hotel & Casino.

We met with many of our top travel partners over the course of the last six days, and now we are brimming with exciting news, IRT accolades, and fresh travel ideas to share with you.

First, a brief primer for those who don’t know: Virtuoso is the world’s foremost luxury travel network, with about 25 billion dollars a year in buying power. IRT’s membership in Virtuoso expands our reach and capability when planning your journey by connecting us to the best luxury travel partners all around the world.

Also great for you, the traveler: exclusive amenities at all Virtuoso hotels, and special access to unique travel experiences through our other partners. Virtuoso amenities and complimentary upgrades resulted in an average of $450 in added value per booking last year.

Now, a few highlights from our week…

IRT Top Seller (yes, in the world!) for VSOE Grand Suites

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Belmond staff present IRT with our very special award — a vintage VSOE sign with plaque in recognition of our Grand Suite and overall astounding 2018 sales.

We met with our great travel partners at Belmond  — owners of several of our World’s Top 25 Trains®, including the Venice Simplon-Orient-Express, Belmond Royal Scotsman, Belmond Grand Hibernian, Belmond Andean Explorer, & Eastern & Oriental Express.

We were thrilled to receive special recognition as the top agency in the world for sales of the Venice Simplon-Orient-Express‘ new ultra-luxe Grand Suites!

IRT was the only agency in the Western Hemisphere to be invited to the unveiling of the Grand Suites earlier this year (read Rachel Hardy’s blog post here describing her first impressions).

In short: Grand Suites are the only accommodations aboard the train that are entirely en-suite with private bathroom and rain shower. They also feature a large double bed, separate sitting area, and many other exclusive amenities.

Interested in booking your very own Grand Suite? E-mail us at tourdesk@irtsociety.com, or call 1-800-478-4881 (+1 502-897-1725 if outside the US/Canada).

A list of departures on the VSOE can be found here. Space is very limited! Only 3 Grand Suites are available per departure.

Rachel Hardy Nominated for Cruise Award

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Rachel Hardy honored as a ‘Virtuoso Rising Star’ for luxury cruises.

Rachel Hardy, our Vice President of Sales & Marketing and a luxury travel advisor, was nominated for the ‘Rising Star’ award for luxury cruises.

While our niche is luxury rail travel, we do have a few particularly enticing cruise offerings that we think have great parallels with luxury train travel.

One example: the stunning Sea Cloud sailing yacht that plies the Dalmatian Coast between Athens and Dubrovnik, among other itineraries. IRT CEO Owen Hardy calls the Sea Cloud the ‘Orient Express of the Ocean.’ Read Owen’s blog post here, or find itinerary details, dates, and pricing on our website here.

 

IRT President and co-owner Eleanor Hardy Inspires as Featured Speaker

Our very own Eleanor Hardy was a featured speaker at this year’s Virtuoso Travel Week. The aptly-named panel was called “Excellence is no Accident.” The room was packed! Watch a short clip below:

 

Exciting New Rail Destinations in the Works!

We aren’t at liberty to give you details now, but two of our valued rail partners are planning exciting new rail destinations that will be unveiled in the near future. We will update you as soon as we are allowed, so please stay tuned!

If you are ready to book your trip, or if you have questions, please call us at (800) 478-4881 or (502) 897-1725 if outside the US / Canada — or e-mail us at tourdesk@irtsociety.com.

We look forward to welcoming you aboard!

Rachel M. Hardy is Vice President, Sales & Marketing, and Virtuoso luxury travel advisor for The Society of International Railway Travelers®. She specializes in luxury rail and adventure in Europe, South America, Africa (rail & safaris) and Canada.  She was the first advisor from the Americas invited to see the new Grand Suites on the Venice Simplon-Orient-Express. Our agency is a proud member of Virtuoso and the exclusive Belmond Bellini Club.

 

 

 

 

 

 

Grand Dames of the Rails: VSOE’s Grand Suites Offer Privacy, Ultimate Luxury

8 Jun
Senior steward Francesco preps Grand Suite 'Istanbul' in preparation for its very first guests. IRT Photo by Rachel M. Hardy.

Senior steward Francesco preps Grand Suite ‘Istanbul’ in preparation for its very first guests. IRT Photo by Rachel M. Hardy.

It’s been just over two months since I flew to Italy to inspect the three brand-new Grand Suites aboard the Venice Simplon-Orient-Express. I was lucky enough to be one of six travel professionals invited aboard for the Suites’ inaugural journey and unveiling party — and the only advisor from the Western Hemisphere to be included.

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Grand Suite ‘Venice.’ IRT Photo by Rachel M. Hardy.

I shared many beautiful images in my first blog post (click here to read), but I wanted to return to the subject to expound further on all of the intangible elements that make the Grand Suites so exciting.

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Grand Suite ‘Paris.’ IRT Photo by Rachel M. Hardy.

What can Grand Suite guests expect on their trip in addition to opulent surroundings?

For one thing, total privacy — if you want it. The Grand Suite carriage will always be placed at the rear of the train, in order to ensure no ‘regular’ guests stumble through by accident. And meals can be served in your cabin, where your living area easily converts into a romantic space for dining.

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Grand Suite ‘Istanbul.’ IRT Photo by Rachel M. Hardy.

For another, regal, attentive service. Grand Suite guests will share one dedicated senior steward for the duration of their trip. (For comparison, one steward is assigned to each twin carriage, tasked with managing up to 18 guests at a time).

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Copper rain shower with exclusive Guerlain bath products. IRT Photo by Rachel M. Hardy.

Finally, at the press of a call button, your steward will graciously appear with chilled champagne — included throughout your journey with the booking of a Grand Suite.

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Towels emblazoned with the train’s emblem. IRT Photo by Rachel M. Hardy.

And if you’re lucky enough to be one of the very few in a Grand Suite on the Paris-Istanbul or Istanbul-Paris journey, your Grand Suite will land you in upgraded hotel rooms — Suites, to be precise — in Bucharest and Budapest.

So what does the VSOE offer to those of us who aren’t able to spring for a pricey Grand Suite? (prices run far into double digits — in pound sterling — on the longer journeys).

Luckily, the train staff expertly create an atmosphere on board the train where every guest is treated like visiting royalty.

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Full-length wardrobe (seen at left) — one of two in every Grand Suite. IRT Photo by Rachel M. Hardy.

And right now, we are pleased to offer a sumptuous upgrade that will make you feel even more cossetted. Book a VSOE twin cabin on a journey departing Venice to Paris/London in July, August, or November, and you’ll receive a complimentary upgrade to a Cabin Suite at time of booking. (A Cabin Suite is two twin cabins connected by a private, interior door; this doubles your space and includes two windows,  two vanities, two little tables, and and two lower beds.)

This offer also applies to a select few departures from London/Paris to Venice on the following dates: July 19, October 28, & November 8. You must reference this blog post, and you must book your journey before June 30, 2018.

If you are ready to book, or if you have questions, please call us at (800) 478-4881 or (502) 897-1725 if outside the US / Canada — or e-mail us at tourdesk@irtsociety.com.

Click here for more info about the Venice Simplon-Orient-Express, and a list of itineraries offered. We look forward to welcoming you aboard!

Rachel M. Hardy is Vice President, Sales & Marketing, and Virtuoso luxury travel advisor for The Society of International Railway Travelers®. She specializes in luxury rail and adventure in Europe, South America, Africa (rail & safaris) and Canada.  She was the first advisor from the Americas invited to see the new Grand Suites on the Venice Simplon-Orient-Express. Our agency is a proud member of Virtuoso and the exclusive Belmond Bellini Club.

South African Splendor on Rovos Rail’s Pride of Africa

20 Apr
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Rovos Rail guests await their train at Rovos Rail’s private Capitol Park Station.  IRT Photo by Rachel M. Hardy

By the time we arrive at Rovos Rail‘s private station in Pretoria, my colleague, Rachel Hardy and I are both brimming with excitement. We are about to embark on a 3-day journey to Cape Town on one of the world’s most luxurious trains: Pride of Africa. We are here to discover if this train, on our World’s Top 25® Trains list for decades, is still up to snuff ahead of IRT’s special group trip on Rovos Rail in November, 2019. By the time we arrive in Cape Town, we have decided that the answer is an emphatic “Yes!”

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Rachel Hardy and Angela Walker with a Rovos Rail hostess. IRT Photo.

The check-in process is a breeze. Rovos Rail hostesses greet us with champagne and juice as our luggage is whisked away by friendly porters. We are ushered inside the beautiful old station to relax and enjoy the view through the stately French doors. Gently swaying palm trees line the platform, and beyond, the famous Rovos Rail train cars fill the tracks as far as the eye can see.

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Rovos Rail porter smiles as he loads luggage on our train. IRT Photo by Angela Walker.

A short time later, Rovos Rail’s visionary and idiosyncratic owner, Rohan Vos, summons interested guests for a tour of the grounds. (Mr. Vos began Rovos Rail in 1989 against almost insurmountable odds. His story – Rovos Rail’s story – is fascinating and could fill an entire book. It is only fitting that ‘Rovos’ is a portmanteau of his first and last names!)

The station — abuzz with the activity of more than 400 Rovos Rail employees – sprawls over 60 acres. From the sales offices to the kitchens to the maintenance platforms – where we watch carriages being transformed from dusty old shells into sleek, green Pride of Africa cars – Rovos employees in a variety of green uniforms hurry to and fro, painting, welding, sawing, hauling, cleaning and doing all other manner of task.

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Rovos Rail employees at the station. IRT Photo by Angela Walker.

A variety of animals (goats, emu, ostrich, donkeys and cows) hover around the periphery and impart a distinctly Old World air to the scene. Also on the station grounds: a small museum with Rovos memorabilia going back 20 years, a lovely gift shop and storage facilities.

Mr. Vos leads us to the locomotive depot, where he describes the painstaking restorations his team has accomplished over the years. He also explains the train’s bogies and braking system in some detail – a real treat for rail fans – before shepherding us back to the station for our departure.

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Rohan Vos gives a behind-the-scenes tour before departure. IRT Photo by Angela Walker.

By now, we’ve come to appreciate Mr. Vos’s hands-on approach – so no one is surprised when he himself delivers the welcome speech and explains the rules of life on board. One point he particularly stresses: mobile phones and computers are prohibited in public areas.  He wants this to be a social occasion, and, as he explains, cell phones are the modern day adversary of good conversation.

He suggests we put our electronics in our safe and forget about them for a few days – a challenge for us, and surely some other guests. We settle with putting our cells on ‘Airplane Mode’ so we can continue to (discreetly) use our phone cameras without guilt.

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Rachel gets a visit from the dining staff and chef. IRT Photo by Rachel M. Hardy.

Mr. Vos invites each of us aboard by name, and our hostesses greet us and show us to our cabins. Rachel and I each have a Deluxe cabin to ourselves. Mine is laid out with two L-shaped twin beds (a configuration that is slowly being phased out in favor of side-by-side twin beds with an aisle in between), while Rachel has a large double bed.

In each of our cabins is a table with two chairs, a large wardrobe with safe, ample storage space for luggage under bed and overhead, and a spacious bathroom with sink, toilet, and shower.

Large picture windows – some of which open to let in the breeze – run the length of our cabins.

 

(In addition to Deluxe Cabins, which clock in around 118 square feet, the train offers Pullman Cabins (diminutive but doable at 76 sq. ft.) and enormous Royal Suites, which are 172 sq. ft. and feature a larger bathroom with deep claw foot bathtub and large living area.)

After a cheerful briefing from our hostess, Louwrene, and a visit from the dining supervisor and chef to inquire about dietary requirements, we set off to explore the public cars at the rear of the train.

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Rachel and guests enjoying the observation car before dinner. IRT Photo by Angela Walker.

We first encounter the smoking car, which is entirely enclosed in glass and surprisingly devoid of bad smells. (Smoking is also allowed within the confines of your cabin.)

Next, we find a quiet, comfortable lounge car with couches and armchairs, which quickly becomes the ‘go-to’ spot for guests looking to read and nap after lunch. A small gift shop is tucked in one corner.

The last car on the train is by far the most special: it is divided between a traditional counter bar with stools, a lounge area with banquette seating (our favorite place for playing the many board games available), and, best of all, an open-air observation platform with bench seating, accessed through a sliding glass door.

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Rovos Rail open-air observation car. IRT Photo by Rachel M. Hardy.

As we are making our rounds, the train manager, Joe Mathala, greets us enthusiastically and strikes up a conversation about his long and storied career with Rovos. He quickly rattles off the other Rovos trains currently in service – where they are now, where they are headed, what time they will arrive – and regales us with behind-the-scenes tales.

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Joe Mathala, train manager, made us feel at home. Pictured here with guests at lunch in the dining car. IRT Photo by Rachel M. Hardy.

The South African sun sets rapidly over the increasingly rural landscape, and we retreat to our cabins to dress for dinner. On Rovos Rail, dinner is a formal affair. Jacket and tie for men and cocktail attire for women are required, at a minimum, and everyone happily obliges.

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Angela in the Victorian-style diner. IRT Photo by Rachel M. Hardy.

The dining car is a 1920s-style Victorian beauty with teak pillars, shuttered windows with tasseled drapes, romantic, soft lighting, and beautifully-set tables with crisp white dining cloths, china, and crystal. Red anthurium flowers add a natural adornment to each table.

The service is excellent; we are well-attended by four able dining staff who bounce back and forth from the kitchen car to the tables, serving, pouring and clearing, all with a smile.  Joe is also ever-present, assisting his staff while still managing to mingle with the guests.

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Alpheus, our sever, pours wine at dinner. IRT Photo by Rachel M. Hardy.

Throughout the journey, the prix fixe menus – four courses expertly paired with South African wines – highlight local specialties, including fresh seafood, ostrich fillet, and Bobotie (spiced mince beef oven-baked with a layer of egg custard). Rachel, a vegetarian, also gave the culinary team five stars for inventiveness and flavor.

We loved the desserts, especially the decadent Koeksister (in Afrikaans, “fat sister”) – fried dough soaking in sweet, drippy grease – paired with a traditional South Africa melktart, dusted with cinnamon.

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My cozy bed, laden with gifts from Rovos Rail, turned down for the night. IRT Photo by Angela Walker.

After dinner, we retreat to our cabins to find gifts from Rovos Rail arranged on our turned-down beds: crystal glasses to keep, bottles of champagne, and chocolates. (As if we needed more food!)  The gentle rocking of the train lulled me to sleep as soon as I hit the pillow.

 

Stayed tuned for part two of our Rovos Rail report, which will be published within the next week. Subscribe to our blog here.

Or, if you are ready to book your own Rovos Rail adventure, call us at 1-800-478-4881 (1-502-897-1725 if outside the US/Canada), or e-mail us: tourdesk@irtsociety.com.

Angela Walker is a 20-year veteran of The Society of International Railway Travelers, and has been on many of our World’s Top 25® Trains. She is a luxury travel advisor and VP, Operations.  Rachel M. Hardy is a luxury travel advisor and VP, Sales & Marketing, for the Society of IRT. Both are based in our Louisville, KY headquarters. They have just returned from a month-long study tour examining trains, hotels and experiences in Europe and South Africa.

 

Venice Simplon-Orient-Express Still “King”: Part II

17 Apr

If you haven’t yet read the first installment of this story, I suggest you go back and read it here first. If you aren’t a chronological purist, read on for day two of my journey on the Venice Simplon-Orient-Express and Belmond British Pullman!

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Breakfast tray on the Venice Simplon-Orient-Express. IRT Photo by Rachel M. Hardy

I woke up in my cabin on the Venice Simplon-Orient-Express (VSOE) after a good night’s rest and opened my shade to reveal quaint French villages and countryside flitting past.

After I rubbed the sleep out of my eyes, I rang my steward, Paolo, who arrived minutes later with a tray brimming with delicious breakfast items: warm, homemade breads and croissants, fresh fruit salad, orange juice, and a perfectly-frothed cappuccino. I read the newspaper while I ate, and reveled in the luxuriousness of it all.

By late morning, I made my way to the “L’Oriental” dining car for brunch. This was a much-anticipated meal by all who had been on the train before. “Lobster brunch,” as they called it, lived up to its potential, even for me, the vegetarian-in-residence. (Although seeing my friends’ plates loaded with delicately-buttered lobster made me briefly consider a change in diet!)

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Lobster brunch on the Venice Simplon-Orient-Express. IRT Photo by Rachel M. Hardy

After one last visit to the brand-new Grand Suites to take photographs (see my report of the Suites here), it was time to disembark the train in Calais for our Chunnel crossing.

I was curious to see how the chic VSOE would handle the decidedly unglamorous underground Chunnel crossing. The process turned out to be far nicer than I could have imagined.

From the station, we were escorted onto luxury coach buses — laid out like the dining car of a train — and greeted by a friendly hostess who offered us champagne, juices, and snacks.

After brief immigration formalities, our bus was carefully driven into a shipping container-esque contraption with several other vehicles for the 45-minute Chunnel crossing. It was dark and somewhat bumpy, but not altogether unpleasant. Our group had a considerable amount of chatting to do after just getting to know one another over the past 24 hours.

Once on the U.K. side, we were quickly deposited at Folkestone Station for our three-hour journey on the VSOE’s sister train, the Belmond British Pullman.

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Friendly waiter welcomes us aboard Belmond British Pullman. IRT Photo by Rachel M. Hardy

Unsurprisingly, there is a decidedly British flavor on the Belmond British Pullman. The service is excellent —  but completely unassuming, devoid of any pretension, and downright jolly.

The 11 carriages on the Belmond British Pullman each have their own distinctive finishes and textiles — although all feature oversized, exceedingly comfortable armchairs.

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Table for one on the Belmond British Pullman. IRT Photo by Rachel M. Hardy

We sat in “Minerva,” which consisted of several tables in unusual seating arrangements — tables for three, one, and the more typical four and two. There is also a private area in each car called a “coupe,” which can seat up to four. (Request this with us when you book if you’d like a particularly private experience! Also, Grand Suite guests receive this without requesting.)

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Private “coupe” in Minerva dining car on Belmond British Pullman. IRT Photo by Rachel M. Hardy

We were served a traditional afternoon tea, including savory finger sandwiches, scones, and cakes. The English countryside was exceptionally beautiful in the fading afternoon light, and our tea was the perfect note on which to end our trip.

Around 6 p.m., we pulled into Victoria Station in London, our journey’s end. It was all over too soon — in a delightful, fanciful flash of new friends, excellent food, and outstanding, five-star service.

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Belmond British Pullman in London’s Victoria Station. IRT Photo by Rachel M. Hardy.

 

Ready to book your trip on the Venice Simplon-Orient-Express and Belmond British Pullman? Call us at 1-800-478-4881 (1-502-897-1725 if outside the US/Canada). Or e-mail us at tourdesk@irtsociety.com.

Rachel M. Hardy, luxury travel advisor, and VP Sales & Marketing for The Society of International Railway Travelers, just returned from an inspection journey of the Venice Simplon-Orient-Express. A Belmond specialist, she was the only advisor from the Western Hemisphere to be invited to see the launch of the brand-new Grand Suites. Read more about the Grand Suites here.

Venice Simplon-Orient-Express Still “King of Trains,” IRT Says

12 Apr

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From the moment I saw the carriages gleaming blue and gold in the morning sun at Venice Santa Lucia Station, I knew my trip on the Venice Simplon-Orient-Express (VSOE) would be magical.

A trio on the platform serenaded us with ’30s jazz standards as my steward, Paolo, decked out in his royal blue uniform and white gloves, showed me to my cabin, gave me a tour, and poured me a welcome glass of champagne.

Paolo’s impeccable service and gracious manner completed my feeling that I had time-traveled into some distant, glamorous past.

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My steward Paolo and I outside the train. IRT Photo courtesy of Rachel M. Hardy.

My twin cabin was diminutive, but perfectly suited to my needs. A couch in green and pink velvet, trimmed with Venetian lace, ran the width of the cabin. At night, the indefatigable Paolo expertly converted it into a cozy twin bed.

My cabin also boasted a matching footstool, lamp, folding table, and corner bar with glasses and bottled water. The wash station was cleverly hidden behind concave doors.

(The wash station was much more than a sink. Hidden behind the doors, I found: several mirrors, storage cubbies and special VSOE bath amenities sourced from Temple Spa.)

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Watching the Italian countryside unfold outside my cabin window. IRT Photo by Rachel M. Hardy.

Two luggage racks provided ample storage for me (although I highly recommend handing off any extra-large suitcases to the staff when you check in). The handily-placed hooks on the walls and dress hangers gave me space to store my fancy evening attire.

And the rich wood marquetry in my cabin and throughout my carriage had been freshly renovated, so the floral motifs on the walls were especially vibrant.

Admittedly, there was no bathroom in my cabin; with the exception of the brand-new Grand Suites, there are no bathrooms in any cabin on the VSOE.

But the staff kept the bathrooms at the end of each carriage impeccably clean, and there are more than enough bathrooms to accommodate everyone.

After a thoroughly pleasant hour watching the increasingly dramatic Italian countryside unfold outside my window, I made my way to the bar car for a pre-lunch aperitif.

The bar car — named 3674, and also freshly renovated in sophisticated blue animal prints — is the social hub of the train. The jazz trio already had a few guests singing along to old standards by the time I arrived.

The waitstaff, dressed in sharp white, seemed to be everywhere at once. They “danced” with the often-unpredictable undulations of the train — balancing trays bearing 5 or 6 brimming cocktails. I marveled at the feat time and again. I never saw a single drop spilled!

Later in the afternoon, I retreated to the “Etoile du Nord” dining car for the second seating of lunch, as the Italian Dolomites came into increasingly sharp focus outside the windows.

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Diners enjoying lunch in the “Etoile du Nord” dining car. IRT Photo by Rachel M. Hardy.

Executive Chef Christian Bodiguel is an unassuming, behind-the-scenes presence on the train, but his food steals the spotlight. Imaginative, classic French and Continental fare is beautifully presented and served with white tablecloths, fine china, and crystal.

As a vegetarian, I am always curious to see what I will be served in lieu of meat. Chef Bodiguel did not take the easy way out and simply swap out the meat for something meat-like, as would be the custom in almost any other dining situation.

Instead, at each meal, I had an entire menu specially crafted for me. My three-course lunch consisted of asparagus soup; cannelloni with ratatouille, olives, grilled sucrine (what Americans call Bibb or Boston) lettuce and hazelnut; and Amalfi lemon mousse for dessert.

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Lead waiter Mario smiles for the camera. IRT Photo by Rachel M. Hardy.

The food was only equaled by the phenomenal service in the dining car. “Five stars” does not begin to describe the professionalism of a VSOE waiter. Much like in the bar car, the fluidity and care with which every waiter moved, spoke, and served us was something special to witness.

After lunch, we made our way to car number 3539. Built in 1929, it is the oldest car on the train and still retains many original details. The candlestick holders in the hall and the built-in pocket-watch holders in the cabins remind you that you are in a moving museum as much as a luxury train.

As we were admiring the beautiful old finishes, large snowflakes began to fall outside the train, further enhancing the Agatha Christie-esque feel of the carriage. We were now in Austria and fast approaching the Brenner Pass.

Next, it was time to attend the much-anticipated Grand Suite unveiling party. The Suites were absolutely breathtaking, and I can’t wait for our guests to see them in person.

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Grand Suite “Istanbul.” IRT Photo by Rachel M. Hardy.

Just a few highlights of the Suites include: large double bed, en-suite bathroom with rain shower, sink, toilet, and heated floors and walls (so your mirror will never fog!), living space with couch, table, and chair, Dyson hair dryer, free-flowing champagne, and the option to privately dine in your cabin.

(Read more about the Grand Suites here. Follow the IRT blog, Track25, for my detailed report about the Grand Suites, which will be published within the next few weeks.)

After our Grand Suite party, we were seated for dinner in the “Cote d’Azur” dining car, with stunning Lalique glass panels depicting Bacchanalian maidens.

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Executive Chef Christian Bodiguel’s meals were mouthwatering! IRT Photo courtesy of Rachel M.  Hardy.

Our five-course dinner was one of the most opulent meals I have ever eaten. Truffled risotto, morel and almond cream vol-au-vent, and dark chocolate and cereal gateau were the features on my vegetarian menu. My dining companions had lamb chops that one of them declared “the finest I have ever eaten!”

We were all full to bursting but exceedingly content by the time we finished our dinner and retired to the bar car for more music and merrymaking.

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First course of dinner: Carnaroli risotto with white truffle carpaccio. IRT Photo by Rachel M. Hardy.

Finally, in the wee hours of the morning, I retired to my cabin to find my couch had been converted into an inviting bed. I fell asleep to the gentle rocking of the train, humming jazz tunes in my head.

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My bed made up for the night. IRT Photo by Rachel M. Hardy.

 

Read Part II of Rachel’s story, which encompasses Day 2 of her trip: brunch on the Venice Simplon-Orient-Express, the Chunnel crossing, & her journey on the Belmond British Pullman.

Rachel M. Hardy, luxury travel advisor and IRT’s VP of Sales & Marketing, was one of a select few to witness the VSOE’s over-the-top, new Grand Suites. Read her story here.

Call us at 1-800-478-4881 (1-502-897-1725 if outside the US/Canada), or e-mail us at tourdesk@irtsociety.com to book your own magical journey on the Venice Simplon-Orient-Express!

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Venice Simplon-Orient-Express’ Grand Suites Surpass All Expectations, says IRT Travel Advisor

5 Apr

London, England – The three brand-new Grand Suites on the Venice Simplon-Orient-Express — named ‘Paris,’ ‘Venice,’ & ‘Istanbul’ — have just made their inaugural journey on the train, and I was lucky enough to be invited for the first grand unveiling.

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The Suites surpassed my expectations in every way. All of the furnishings and finishings have been specially created, and no expense has been spared.

They are as functional as they are beautiful, with cleverly-hidden storage areas, heated bathroom floors and walls, full-length mirror and hairdryers — the first on the train. The beds even lift up to reveal large storage areas underneath.

‘Venice’ is luminous in rich blues and creams, with delicately antiqued mirrors and floral motifs.

‘Istanbul’ features ornate wood carvings, leather trim, and rich oranges and yellows in the upholstery and bathroom tile work.

And ‘Paris’ pays homage to the art deco movement with bold geometric lines and exotic tapestry work in greens and browns.

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Grand Suite ‘Venice.’ IRT Photo by Rachel M. Hardy.

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Bathroom in Grand Suite ‘Venice.’ Hand-blown glass sink, marquetry washstand and beautifully tiled floor. IRT Photo by Rachel M. Hardy.

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Grand Suite ‘Istanbul.’   IRT Photo by Rachel M. Hardy.

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Lead Steward Francesco prepares Grand Suite ‘Istanbul’ for its very first guests. Only the most senior staff will be attending guests in Grand Suites. IRT Photo by Rachel M, Hardy

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Each Suite has a marble three-shelf bar. IRT Photo by Rachel M. Hardy.

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Silk velvet pillow on the large couch in Grand Suite ‘Istanbul.’ Each Suite has a couch that can convert to a bed for a child. IRT Photo by Rachel M. Hardy.

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Light fixture and marquetry in Grand Suite Istanbul. IRT Photo by Rachel M. Hardy.

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Each Suite has a full-length mirror, two full-length wardrobes for hanging clothes (one is pictured on left), and multiple storage cubbies (bottom left). IRT Photo by Rachel M. Hardy

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Spacious bathroom in Grand Suite Istanbul. IRT Photo by Rachel M. Hardy

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Hand-blown glass sink in Grand Suite Istanbul. IRT Photo by Rachel M. Hardy

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Grand Suites have full-sized copper rain showers with marble walls and tiled floor. IRT Photo by Rachel M. Hardy.

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Each Suite has a Dyson hairdryer — a first on the train! IRT Photo by Rachel M. Hardy.

 

 

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Grand Suite ‘Paris.’ IRT Photo by Rachel M. Hardy

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Bathroom in Grand Suite ‘Paris.’ IRT Photo by Rachel M. Hardy.

History buffs will be glad to know that the Suites maintain the 1920s feel of the train (while successfully ‘dialing up’ the level of opulence by a factor of 10). Rather than a piece apart, they are a natural addition to the existing Venice Simplon-Orient-Express.

Everything was custom-made for the suites — from the amazing tiles in the bathrooms to the marquetry and wood carvings and the gorgeous fabrics and finishings.  Our CEO asked: “What will our clients say when they get on board their Grand Suite?”

My answer is easy:  I think they’re going to love them. One is just as beautiful as the next. My favorite one was whichever one I was in at the moment.

I’ll follow up with a more thorough accounting of the Grand Suites and my experience on the train in several weeks. But if you are interested in booking a Grand Suite, please don’t wait. Demand has far outpaced projections, and the Suites are 75% sold out for the 2018 season.

If you are ready to book, or if you have questions, please call us at (800) 478-4881 or (502) 897-1725 if outside the US / Canada)

Or e-mail us at tourdesk@irtsociety.com. We look forward to advising travel dates with availability and pricing—and all the many additional amenities afforded our Grand Suite guests.

Click here to a link to more info about the train, with all itineraries listed. We look forward to welcoming you aboard!

Rachel M. Hardy is Vice President, Sales & Marketing, and Virtuoso luxury travel advisor for The Society of International Railway Travelers®. She specializes in luxury rail and adventure in Europe, South America, Africa (rail & safaris) and Canada.  She was the first advisor from the Americas invited to see the new Grand Suites on the Venice Simplon-Orient-Express. Our agency is a proud member of Virtuoso and the exclusive Belmond Bellini Club.

IRT On Tour: VSOE Grand Suites, Rovos Rail, Shongololo Express, more

8 Mar
Rovos Rail's Pride of Africa. IRT Photo by Owen Hardy.

Rovos Rail’s Pride of Africa. IRT Photo by Owen Hardy.

IRT’s Angela Walker and Rachel Hardy are about to embark on a three-week
learning tour spanning two continents to investigate the newest developments in
luxury rail travel.

We checked in with them while they were furiously packing to ask: What about your upcoming study tour has you most excited?

Angela: I am eager to experience Rovos Rail’s Pride of Africa after helping IRT travelers take the train for many years – especially knowing how beloved it is by past guests. I especially look forward to meals in the beautiful dining cars and watching the scenery roll by from the open-air observation deck.

I’ll also be testing out Rovos Rail’s new sister train – Shongololo Express – on an
in-depth 15-day tour of South Africa.

The Pride of Africa has been a World’s Top 25 Train since the beginning, and
Shongololo Express may be awarded this elite honor after we’ve tested it. Stay tuned!

Grand Suite 'Venice' on the Venice-Simplon-Orient-Express.

Grand Suite ‘Venice’ on the Venice-Simplon-Orient-Express.

Rachel: I can’t wait to see the three brand-new, super-exclusive Grand Suites on
the Venice Simplon-Orient- Express. I’ll be among a very small group to see the
Suites on their inaugural trip from Venice to London. Pictures and full report to
follow.

I’m also excited to test out the services of our great travel partners who are arranging crucial trip elements — in Europe and in South Africa — such as VIP Meet & Greet airport transfers, private guided sightseeing, unique dining and more.

Angela and I will also be visiting a host of 5-star Virtuoso properties:

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Saxon Hotel in Johannesburg

Cape Town-
Cape Grace Hotel
Belmond Mount Nelson Hotel

Johannesburg-

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Belmond Hotel Cipriani in Venice.

Saxon Hotel
Fairlawns Hotel

London-
The Milestone Hotel

Venice-
Belmond Hotel Cipriani
Baglioni Hotel Luna

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Belmond Mount Nelson Hotel in Cape Town.

Check in with Angela and Rachel on IRT’s Facebook page for updates throughout their travels, and look out for posts on IRT’s Track 25 blog after they return in mid-April.

If you have burning questions for them about any of the trains or
hotels they’ll be visiting, e-mail IRT’s main inbox at:
tourdesk@irtsociety.com. They’ll do their best to get an answer for you!

Ready to book your own luxury rail adventure?

Call us at 1-800-478-4881 (1-502-897-1725 if outside the US/Canada) or e-mail us at tourdesk@irtsociety.com.

Angela Walker is Vice President, Operations and a luxury travel advisor. This is her 2oth year with The Society of International Railway Travelers. Read all about Angela here.  Rachel Hardy, Vice President, Sales & Marketing and luxury travel advisor is celebrating her 3rd anniversary with IRT. Read all about Rachel here. 

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