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Venice Simplon-Orient-Express Still “King of Trains,” IRT Says

12 Apr

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From the moment I saw the carriages gleaming blue and gold in the morning sun at Venice Santa Lucia Station, I knew my trip on the Venice Simplon-Orient-Express (VSOE) would be magical.

A trio on the platform serenaded us with ’30s jazz standards as my steward, Paolo, decked out in his royal blue uniform and white gloves, showed me to my cabin, gave me a tour, and poured me a welcome glass of champagne.

Paolo’s impeccable service and gracious manner completed my feeling that I had time-traveled into some distant, glamorous past.

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My steward Paolo and I outside the train. IRT Photo courtesy of Rachel M. Hardy.

My twin cabin was diminutive, but perfectly suited to my needs. A couch in green and pink velvet, trimmed with Venetian lace, ran the width of the cabin. At night, the indefatigable Paolo expertly converted it into a cozy twin bed.

My cabin also boasted a matching footstool, lamp, folding table, and corner bar with glasses and bottled water. The wash station was cleverly hidden behind concave doors.

(The wash station was much more than a sink. Hidden behind the doors, I found: several mirrors, storage cubbies and special VSOE bath amenities sourced from Temple Spa.)

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Watching the Italian countryside unfold outside my cabin window. IRT Photo by Rachel M. Hardy.

Two luggage racks provided ample storage for me (although I highly recommend handing off any extra-large suitcases to the staff when you check in). The handily-placed hooks on the walls and dress hangers gave me space to store my fancy evening attire.

And the rich wood marquetry in my cabin and throughout my carriage had been freshly renovated, so the floral motifs on the walls were especially vibrant.

Admittedly, there was no bathroom in my cabin; with the exception of the brand-new Grand Suites, there are no bathrooms in any cabin on the VSOE.

But the staff kept the bathrooms at the end of each carriage impeccably clean, and there are more than enough bathrooms to accommodate everyone.

After a thoroughly pleasant hour watching the increasingly dramatic Italian countryside unfold outside my window, I made my way to the bar car for a pre-lunch aperitif.

The bar car — named 3674, and also freshly renovated in sophisticated blue animal prints — is the social hub of the train. The jazz trio already had a few guests singing along to old standards by the time I arrived.

The waitstaff, dressed in sharp white, seemed to be everywhere at once. They “danced” with the often-unpredictable undulations of the train — balancing trays bearing 5 or 6 brimming cocktails. I marveled at the feat time and again. I never saw a single drop spilled!

Later in the afternoon, I retreated to the “Etoile du Nord” dining car for the second seating of lunch, as the Italian Dolomites came into increasingly sharp focus outside the windows.

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Diners enjoying lunch in the “Etoile du Nord” dining car. IRT Photo by Rachel M. Hardy.

Executive Chef Christian Bodiguel is an unassuming, behind-the-scenes presence on the train, but his food steals the spotlight. Imaginative, classic French and Continental fare is beautifully presented and served with white tablecloths, fine china, and crystal.

As a vegetarian, I am always curious to see what I will be served in lieu of meat. Chef Bodiguel did not take the easy way out and simply swap out the meat for something meat-like, as would be the custom in almost any other dining situation.

Instead, at each meal, I had an entire menu specially crafted for me. My three-course lunch consisted of asparagus soup; cannelloni with ratatouille, olives, grilled sucrine (what Americans call Bibb or Boston) lettuce and hazelnut; and Amalfi lemon mousse for dessert.

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Lead waiter Mario smiles for the camera. IRT Photo by Rachel M. Hardy.

The food was only equaled by the phenomenal service in the dining car. “Five stars” does not begin to describe the professionalism of a VSOE waiter. Much like in the bar car, the fluidity and care with which every waiter moved, spoke, and served us was something special to witness.

After lunch, we made our way to car number 3539. Built in 1929, it is the oldest car on the train and still retains many original details. The candlestick holders in the hall and the built-in pocket-watch holders in the cabins remind you that you are in a moving museum as much as a luxury train.

As we were admiring the beautiful old finishes, large snowflakes began to fall outside the train, further enhancing the Agatha Christie-esque feel of the carriage. We were now in Austria and fast approaching the Brenner Pass.

Next, it was time to attend the much-anticipated Grand Suite unveiling party. The Suites were absolutely breathtaking, and I can’t wait for our guests to see them in person.

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Grand Suite “Istanbul.” IRT Photo by Rachel M. Hardy.

Just a few highlights of the Suites include: large double bed, en-suite bathroom with rain shower, sink, toilet, and heated floors and walls (so your mirror will never fog!), living space with couch, table, and chair, Dyson hair dryer, free-flowing champagne, and the option to privately dine in your cabin.

(Read more about the Grand Suites here. Follow the IRT blog, Track25, for my detailed report about the Grand Suites, which will be published within the next few weeks.)

After our Grand Suite party, we were seated for dinner in the “Cote d’Azur” dining car, with stunning Lalique glass panels depicting Bacchanalian maidens.

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Executive Chef Christian Bodiguel’s meals were mouthwatering! IRT Photo courtesy of Rachel M.  Hardy.

Our five-course dinner was one of the most opulent meals I have ever eaten. Truffled risotto, morel and almond cream vol-au-vent, and dark chocolate and cereal gateau were the features on my vegetarian menu. My dining companions had lamb chops that one of them declared “the finest I have ever eaten!”

We were all full to bursting but exceedingly content by the time we finished our dinner and retired to the bar car for more music and merrymaking.

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First course of dinner: Carnaroli risotto with white truffle carpaccio. IRT Photo by Rachel M. Hardy.

Finally, in the wee hours of the morning, I retired to my cabin to find my couch had been converted into an inviting bed. I fell asleep to the gentle rocking of the train, humming jazz tunes in my head.

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My bed made up for the night. IRT Photo by Rachel M. Hardy.

 

Read Part II of Rachel’s story, which encompasses Day 2 of her trip: brunch on the Venice Simplon-Orient-Express, the Chunnel crossing, & her journey on the Belmond British Pullman.

Rachel M. Hardy, luxury travel advisor and IRT’s VP of Sales & Marketing, was one of a select few to witness the VSOE’s over-the-top, new Grand Suites. Read her story here.

Call us at 1-800-478-4881 (1-502-897-1725 if outside the US/Canada), or e-mail us at tourdesk@irtsociety.com to book your own magical journey on the Venice Simplon-Orient-Express!

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Venice Simplon-Orient-Express’ Grand Suites Surpass All Expectations, says IRT Travel Advisor

5 Apr

London, England – The three brand-new Grand Suites on the Venice Simplon-Orient-Express — named ‘Paris,’ ‘Venice,’ & ‘Istanbul’ — have just made their inaugural journey on the train, and I was lucky enough to be invited for the first grand unveiling.

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The Suites surpassed my expectations in every way. All of the furnishings and finishings have been specially created, and no expense has been spared.

They are as functional as they are beautiful, with cleverly-hidden storage areas, heated bathroom floors and walls, full-length mirror and hairdryers — the first on the train. The beds even lift up to reveal large storage areas underneath.

‘Venice’ is luminous in rich blues and creams, with delicately antiqued mirrors and floral motifs.

‘Istanbul’ features ornate wood carvings, leather trim, and rich oranges and yellows in the upholstery and bathroom tile work.

And ‘Paris’ pays homage to the art deco movement with bold geometric lines and exotic tapestry work in greens and browns.

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Grand Suite ‘Venice.’ IRT Photo by Rachel M. Hardy.

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Bathroom in Grand Suite ‘Venice.’ Hand-blown glass sink, marquetry washstand and beautifully tiled floor. IRT Photo by Rachel M. Hardy.

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Grand Suite ‘Istanbul.’   IRT Photo by Rachel M. Hardy.

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Lead Steward Francesco prepares Grand Suite ‘Istanbul’ for its very first guests. Only the most senior staff will be attending guests in Grand Suites. IRT Photo by Rachel M, Hardy

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Each Suite has a marble three-shelf bar. IRT Photo by Rachel M. Hardy.

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Silk velvet pillow on the large couch in Grand Suite ‘Istanbul.’ Each Suite has a couch that can convert to a bed for a child. IRT Photo by Rachel M. Hardy.

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Light fixture and marquetry in Grand Suite Istanbul. IRT Photo by Rachel M. Hardy.

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Each Suite has a full-length mirror, two full-length wardrobes for hanging clothes (one is pictured on left), and multiple storage cubbies (bottom left). IRT Photo by Rachel M. Hardy

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Spacious bathroom in Grand Suite Istanbul. IRT Photo by Rachel M. Hardy

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Hand-blown glass sink in Grand Suite Istanbul. IRT Photo by Rachel M. Hardy

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Grand Suites have full-sized copper rain showers with marble walls and tiled floor. IRT Photo by Rachel M. Hardy.

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Each Suite has a Dyson hairdryer — a first on the train! IRT Photo by Rachel M. Hardy.

 

 

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Grand Suite ‘Paris.’ IRT Photo by Rachel M. Hardy

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Bathroom in Grand Suite ‘Paris.’ IRT Photo by Rachel M. Hardy.

History buffs will be glad to know that the Suites maintain the 1920s feel of the train (while successfully ‘dialing up’ the level of opulence by a factor of 10). Rather than a piece apart, they are a natural addition to the existing Venice Simplon-Orient-Express.

Everything was custom-made for the suites — from the amazing tiles in the bathrooms to the marquetry and wood carvings and the gorgeous fabrics and finishings.  Our CEO asked: “What will our clients say when they get on board their Grand Suite?”

My answer is easy:  I think they’re going to love them. One is just as beautiful as the next. My favorite one was whichever one I was in at the moment.

I’ll follow up with a more thorough accounting of the Grand Suites and my experience on the train in several weeks. But if you are interested in booking a Grand Suite, please don’t wait. Demand has far outpaced projections, and the Suites are 75% sold out for the 2018 season.

If you are ready to book, or if you have questions, please call us at (800) 478-4881 or (502) 897-1725 if outside the US / Canada)

Or e-mail us at tourdesk@irtsociety.com. We look forward to advising travel dates with availability and pricing—and all the many additional amenities afforded our Grand Suite guests.

Click here to a link to more info about the train, with all itineraries listed. We look forward to welcoming you aboard!

Rachel M. Hardy is Vice President, Sales & Marketing, and Virtuoso luxury travel advisor for The Society of International Railway Travelers®. She specializes in luxury rail and adventure in Europe, South America, Africa (rail & safaris) and Canada.  She was the first advisor from the Americas invited to see the new Grand Suites on the Venice Simplon-Orient-Express. Our agency is a proud member of Virtuoso and the exclusive Belmond Bellini Club.

IRT On Tour: VSOE Grand Suites, Rovos Rail, Shongololo Express, more

8 Mar
Rovos Rail's Pride of Africa. IRT Photo by Owen Hardy.

Rovos Rail’s Pride of Africa. IRT Photo by Owen Hardy.

IRT’s Angela Walker and Rachel Hardy are about to embark on a three-week
learning tour spanning two continents to investigate the newest developments in
luxury rail travel.

We checked in with them while they were furiously packing to ask: What about your upcoming study tour has you most excited?

Angela: I am eager to experience Rovos Rail’s Pride of Africa after helping IRT travelers take the train for many years – especially knowing how beloved it is by past guests. I especially look forward to meals in the beautiful dining cars and watching the scenery roll by from the open-air observation deck.

I’ll also be testing out Rovos Rail’s new sister train – Shongololo Express – on an
in-depth 15-day tour of South Africa.

The Pride of Africa has been a World’s Top 25 Train since the beginning, and
Shongololo Express may be awarded this elite honor after we’ve tested it. Stay tuned!

Grand Suite 'Venice' on the Venice-Simplon-Orient-Express.

Grand Suite ‘Venice’ on the Venice-Simplon-Orient-Express.

Rachel: I can’t wait to see the three brand-new, super-exclusive Grand Suites on
the Venice Simplon-Orient- Express. I’ll be among a very small group to see the
Suites on their inaugural trip from Venice to London. Pictures and full report to
follow.

I’m also excited to test out the services of our great travel partners who are arranging crucial trip elements — in Europe and in South Africa — such as VIP Meet & Greet airport transfers, private guided sightseeing, unique dining and more.

Angela and I will also be visiting a host of 5-star Virtuoso properties:

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Saxon Hotel in Johannesburg

Cape Town-
Cape Grace Hotel
Belmond Mount Nelson Hotel

Johannesburg-

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Belmond Hotel Cipriani in Venice.

Saxon Hotel
Fairlawns Hotel

London-
The Milestone Hotel

Venice-
Belmond Hotel Cipriani
Baglioni Hotel Luna

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Belmond Mount Nelson Hotel in Cape Town.

Check in with Angela and Rachel on IRT’s Facebook page for updates throughout their travels, and look out for posts on IRT’s Track 25 blog after they return in mid-April.

If you have burning questions for them about any of the trains or
hotels they’ll be visiting, e-mail IRT’s main inbox at:
tourdesk@irtsociety.com. They’ll do their best to get an answer for you!

Ready to book your own luxury rail adventure?

Call us at 1-800-478-4881 (1-502-897-1725 if outside the US/Canada) or e-mail us at tourdesk@irtsociety.com.

Angela Walker is Vice President, Operations and a luxury travel advisor. This is her 2oth year with The Society of International Railway Travelers. Read all about Angela here.  Rachel Hardy, Vice President, Sales & Marketing and luxury travel advisor is celebrating her 3rd anniversary with IRT. Read all about Rachel here. 

IRT Owners Scout India’s Top Spots

23 Feb

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Owen and I recently returned from a scouting trip to India ahead of IRT’s 35th anniversary trip featuring the Deccan Odyssey this November. The verdict: India is better than ever, and more than ready for our group!

(If you’re thinking about joining us, please contact us ASAP, or visit our website here for itinerary details. Only two cabins remain.)

The Deccan OdysseyWe were thrilled to meet with top management for the Deccan Odyssey and Cox & Kings, our wonderful partners helping us plan our group trip. The best news from the Deccan Odyssey: they have put in brand-new suspension, which should make for a much smoother ride. And new carpets and finishes give the train interior an updated look.

Owen and Bunky meet with Soma, other Deccan Oddysey Cox Kings rep

Left to Right: Nidhi Gopan, senior general manager of the Deccan Odyssey, Eleanor Hardy, IRT President, Owen Hardy, IRT CEO, and Soma Paul, senior manager, destination management for Cox & Kings.

The Imperial Hotel in New Delhi: The dining and service was superb. White marble and tropical flowers and plants everywhere. The spa is one of the best I have ever visited: quiet, gorgeous, & well-run.

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Entrance to the spa at the Imperial Hotel in New Delhi. IRT Photo by Eleanor Hardy.

Cochin: We loved wandering around Cochin, in Kerala, South India. The atmosphere here is much slower-paced than Delhi, and very lush and green, with beautiful views of the ocean. Cochin’s nickname is ‘Queen of the Arabian Sea’ — very fitting, we thought!

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Lush, green, Cochin, ‘Queen of the Arabian Sea.’                IRT Photo by Eleanor Hardy.

We are offering a pre-tour extension to Cochin prior to our group trip. Click here for more information.

Darjeeling: We actually got to ride the historic blue Darjeeling Himalayan Toy Train this time, which was a huge kick. The tiny train was full of visitors, mostly families and couples out for a weekend ride. IRT travelers joining our post-tour extension will get to experience the toy train for themselves. Click here for Darjeeling extension details.

The Windamere: The colonial charm of this place seeps into your soul — and the panoramic views of the entire environs will sweep you off your feet. Walk down a few steps from the Windamere, and you’re on the “mall,” a paved path that circles Observatory Hill. Walk a sharp left, up, to find a joint Buddhist/Hindu temple, fluttering with prayer flags. Stroll down to the left, and you reach some of the most remarkable views of the snow-capped Himalayan mountains in the near distance.

To all guests already signed up for our group trip: we can’t WAIT to see you in India!

And to everyone else considering joining: only two cabins remain, so contact us ASAP.

Call us at 1-800-478-4881, or 1-502-897-1725 if outside the US / Canada — or e-mail us at tourdesk@irtsociety.com.

2-Train Luxury Tour Revels in Peru’s Culture, Beauty, Spirit

20 Jan
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IRT passengers enjoying the outdoor viewing area on the Belmond Hiram Bingham. IRT photo by Eleanor Hardy.

Is Peru on your top 10 bucket list?

You’re not alone. It’s one of the world’s hottest travel destinations.

Peru offers “truly some of the most breathtaking and inspiring scenery in the world,” says IRT’s President, Eleanor Flagler Hardy, who counts Peru as one of her favorite destinations.

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Belmond Andean Explorer lounge

“Crossing the Peruvian Altiplano (aboard a luxury train), with the Andes in the background, is astonishing,” she says.

When Belmond — the company that gives you, among other luxury trains, the Venice Simplon-Orient-Express — announced it was debuting this summer its new luxury train, the Belmond Andean Explorer, we knew we had to be on it.

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Belmond Andean Explorer bedroom

The result is our tour  Peru: Journey to a Lost World.

The special tour runs June 1-11 using the Belmond Hiram Bingham luxury day train between Cusco and Machu Picchu.

The tour uses the Belmond Andean Explorer overnight luxury train for the three days and two nights between Cusco, Puno (Lake Titicaca) and Arequipa. Other dates also are available.

Why go? Peru is a fabulous destination, Mrs. Hardy says.

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View from the current Andean Explorer train, en route to Puno from Cusco. IRT photo by Eleanor Hardy

Its friendly people, rustic luxury, glorious five-star hotels, great dining, amazing architecture and fascinating culture make this a “must do” journey. Every IRT journey to Peru has been a huge hit.

To download a copy of this special itinerary, click here.

To download a PDF describing the new train and its itineraries in pictures, diagrams and words, click here.

Call (800) 478-4881 or (502) 897-1725. Email tourdesk@irtsociety.com.

 

 

 

 

 

New Luxury Train Reflects Peru’s Beauty, Culture, Spirit

2 Dec

screen-shot-2016-12-02-at-5-32-02-pm“I wanted to connect the interior with the location and make it a holistic journey of discovery.”

So says Inge Moore, interior designer of South America’s first overnight luxury train, the Belmond Andean Explorer, in Belmond’s newly arrived brochure. The train’s debut is scheduled for May, 2017.

“Colors and textures are inspired by Peruvian nature,” Ms. Moore continues. “Soft ivory alpaca tones, Andean slate greys and woven textures and handicrafts”

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Artist’s conception of Belmond Andean Explorer lounge car. The new luxury train’s decor will draw its inspiration from Peru’s natural beauty.

To download a PDF copy of the brochure, which describes the new train and its itineraries in pictures, diagrams and words, click here.

Or email us for a hard copy (very limited supply).

We’ve blocked space on one of the train’s first itineraries — Cusco to Puno to Arequipa. It’s part of a special trip June 1-11 that also includes the Belmond Hiram Bingham luxury train, which runs between Cusco and Machu Picchu. To download a copy of this special itinerary, click here.

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View from the current Andean Explorer train, en route to Puno from Cusco. IRT photo by Eleanor Hardy

“This truly is some of the most breathtaking and inspiring scenery in the world,” says IRT’s President, Eleanor Flagler Hardy, who traveled the special IRT route. “Traveling across the Peruvian Altiplano, with the Andes in the background, is astonishing,” she says.

Peru itself is a fabulous destination. Its friendly people, rustic luxury, great dining, amazing architecture and fascinating culture make this a journey not to be missed.

To reserve your spot, call or email us. (800) 478-4881 or (502) 897-1725. Or email tourdesk@irtsociety.com.

 

 

 

 

 

Golden Eagle Grabs for Gusto: in Russia, Sicily, Athens, USA

28 Oct
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Natasha Baker, Sales and Marketing Director for Golden Eagle Luxury Trains, left, with Eleanor Flagler Hardy, President of the Society of International Railway Travelers.®

It’s a journey of immense proportions: St. Petersburg to Moscow and on to the Pacific Ocean.

In 26 days, you’ll traverse Russia’s river and rail networks on board the luxurious MS Volga Dream and Golden Eagle Trans-Siberian Express.

Natasha Baker, Golden Eagle Sales and Marketing Director, broke the news of this exciting trip — and much more — today at our office during a whirlwind U.S. visit.

“It’s the perfect way to see Russia in its entirety,” Ms. Baker said. The Grand Tour of Russia runs July 12 – Aug. 6, 2017.

Beginning in St. Petersburg, the MS Volga Dream takes in some truly incredible scenery as it ventures towards Moscow.

Following three days in the ancient Russian capital, guests board the Golden Eagle for its epic, 5,772-mile journey to the Pacific Ocean.

For details on this landmark tour — it runs just once next year — click here.

Meanwhile, Ms. Baker had more to share for 2017:

  • The Golden Eagle Danube Express, operating from its home base in Budapest — will offer new “superior deluxe cabins” — four to a car — each with a double bed.
  • New GE Danube Express trips next year include Budapest-Athens and Venice-Sicily.

The Sicily trip offers different routes within Italy. Travelers new to Italy should opt for the north-bound tour, she says. Repeat visitors would prefer the south-bound route.

Finally, Ms. Baker honored us with this scoop:

Golden Eagle plans to run two trans-continental luxury rail trips in the U.S. in 2018 — one of which spends two nights in our home town of Louisville, KY! (Those visiting our fair city should be ready for Society of IRT festivities!)

The big 2019 news concerns the 150th anniversary of the Trans-Continental Railway in the U.S. We’ll let Ms. Baker make the announcement in the video below.

(Hint: It has to do with steam.)

(Actually, Ms. Baker said “centenary” in the video. “I really do apologize,” she said later. “I was getting mixed up with 100th year anniversary of the Trans-Siberian this year!”)

No big deal. It’s still great news!

For more information on any of the above, call us at (800) 478-4881 or (502) 897-1725. Email us at tourdesk@irtsociety.com

 

 

 

 

 

 

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